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Customer Relationship Management (CRM) Software Evaluation Report

Price from $675 USD
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Includes first 50 criteria with
2 random vendors

1364 criteria + vendor responses

TEC's Customer Relationship Management (CRM) Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision.


This Software Evaluation Report provides extensive information about vendor or provider capabilities. Covering everything in TEC's comprehensive Customer Relationship Management (CRM) model, this rating detail report is invaluable toward RFI and business requirements research.

Vendor RFIs available for this report:

  • Agiline CRM by Agiline
  • Aplicor by Aplicor Inc.
  • BizAutomation CRM + Business Management by BizAutomation.com
  • Clientele CRM.NET by Epicor
  • Commence OnDemand by Commence Corporation
  • crmEZ.net by Vertical Marketing
  • CRMnext by Acidaes Solutions
  • Deltek CRM & Proposals by Deltek, Inc.
  • Dynamics CRM by Microsoft
  • EBSuite CRM by EBSuite
  • eKEPLER CRM by Kepler
  • Exactus CRM by EXACTUS
  • Infor Epiphany by Infor
  • Infor SyteLine by Infor
  • Lawson M3 Customer Sales and Service by Lawson Software
  • LOGIX CRM by TOTVS S/A
  • Maximizer CRM by Maximizer Software
  • Metrix by Metrix LLC
  • Microsoft CRM by Pelagic Solutions Inc.
  • Microsoft Dynamics CRM (ERT) by Enterprise Resource Technologies Group Inc.
  • NetSuite CRM+ by NetSuite
  • Oncontact CRM by Oncontact Software
  • Onyx Adaptive CRM by Aptean (Consona)
  • Oracle CRM On Demand by Oracle
  • Pivotal CRM by Aptean (CDC Software)
  • Power Suite by Entrepids Inc.
  • QAD Enterprise Applications by QAD
  • Sage SalesLogix by Sage
  • SageCRM by Sage
  • Salentica AdvisorDesk(based on Microsoft Dynamics CRM) by Salentica Inc
  • SalesForce.com Enterprise Edition by Salesforce.com
  • SAP CRM by SAP
  • SemaTree ECS by SemaTree Inc
  • Siebel by Oracle
  • Soffront CRM by Soffront Software
  • SugarCRM Suite by SugarCRM
  • Super Office by SuperOffice
  • Synergy by Exact
  • SYSPRO CRM by SYSPRO
  • TechExcel CRM by TechExcel
  • TOTVS Protheus by TOTVS S/A
  • webCRM by webCRM

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Copyright © Technology Evaluation Centers Inc. 2013
These documents may only be used for internal purposes.
Reproduction and redistribution are strictly prohibited.


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