Knowledge Base: This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.
This Software Evaluation Report provides extensive information about vendor or provider capabilities. Covering everything in TEC's comprehensive model, the report is invaluable toward RFI and business requirements research.
Vendor RFIs available for this report:
Aplicor by Aplicor Inc.
b2bCRM by b2bCRM A/S
BizAutomation CRM + Business Management by BizAutomation.com
Clientele CRM.NET by Epicor
crmEZ.net by Vertical Marketing
Deltek CRM & Proposals by Deltek Systems
e-Synergy by Exact Software North America
EBSuite CRM by EBSuite
Exactus CRM by EXACTUS
Health Care Management System by Impact Profile
IFS CRM by IFS
Infor CRM Epiphany by Infor
Infor ERP SyteLine CRM by Infor
Infor ERP XA CRM by Infor
Intelisis ERP by Intelisis
Kepler by Kepler
Lawson M3 Customer Sales and Service by Lawson Software
LOGIX CRM by TOTVS S/A
Maximizer CRM by Maximizer Software
Metrix by Metrix LLC
Microsiga Protheus by TOTVS S/A
Microsoft Dynamics CRM by Microsoft
NetSuite CRM+ by NetSuite
Oncontact CRM by Oncontact Software
Onyx Adaptive CRM by Consona
Oracle CRM On Demand by Oracle
Pivotal CRM by CDC Software
Power Suite by Entrepids Inc.
QAD Enterprise Applications by QAD
Sage SalesLogix by Sage
SageCRM/SageCRM.com by Sage
SalesForce.com Enterprise Edition by Salesforce.com
SAP CRM by SAP
SemaTree ECS by SemaTree Inc
Siebel by Oracle
Soffront CRM by Soffront Software
SugarCRM Suite by SugarCRM
Super Office by SuperOffice
Surado CRM by Surado Solutions
SYSPRO CRM by SYSPRO
TechExcel CRM by TechExcel
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