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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 business and economics books


CRM: A Business Imperative during the Economic Downturn
The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution

business and economics books  the agents to the business and to their customers. For your customer service operations, Sage CRM Solutions can: Provide web self service Increase productivity of agents Ensure issues never ?get lost between the cracks? Enable agents to capture further sales leads from customer interactions Improve response times to customer service requests Increase customer retention Reduce customer support costs Reduce the average time to resolve an issue Decrease the number of customer cases that are re-opened

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Supply Chain Management (SCM)

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Many corporations have failed the customer; they focus on transactions, rather than customers. Ann Grackin recently talked to Shoshana Zuboff and James Maxmin, co-authors of The Support Economy, Why Corporations are Failing Individuals and The Next Episode of Capitalism, who have inspiring and radical ideas, as well as a proposal for the new corporation.

business and economics books  ] of the Harvard Business School and James Maxmin [ 2 ] of Mast Global, co-authors of The Support Economy: Why Corporations are Failing Individuals and The Next Episode of Capitalism and who also happen to be married to each other. I can imagine their dinner conversations! Shoshana Zuboff James Maxmin This book aroused my ire and also inspired me. Ire, not very latent, as a consumer who has been forced into a very broken and dissatisfying self-service model. (Really! Am I a travel agent? Do I want to be Read More

Creating Competitive Advantage in Growing and Mid-sized Businesses with Business Intelligence


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business and economics books  NetSuite will revolutionise our business and any business which values efficiency of operation and quality of management information should be considering its implementation. Steve Ratcliffe, Commercial Director, Wolsey Securities Limited. Surrey, UK. Since the early 2000s when we became a customer, our NetSuite dashboards have given me and our top managers real-time views and analytics into our global sales. We use it for ERP, CRM and ecommerce, including quotations, sales orders, managing forecasts Read More

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Not Small Change: World-class Financial Automation Delivers Dramatic Benefits


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How Much Should You Pay for Your Business Phone System?


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Making Business Intelligence Easy: Agile Business Intelligence


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Why Business Intelligence Makes Sense for Midsize Companies: Following the Road Map to Success


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Business Intelligence in SAP Environments


As a consequence of the acquisition of Business Objects, SAP has shifted its SAP business warehouse (BW) strategy to a more open data warehousing approach and is now focusing on the former Business Objects portfolio. This guide is designed to help existing SAP BW customers to plan to move to the new business intelligence (BI) environment, and outlines most important architecture options for a data warehouse strategy.

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Orchestrate Your Business with Integrated Business Planning


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BOARD Certifies Its Unique Business Intelligence/Business Performance Application with TEC


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