How do you go about defining the requirements of large package systems, particularly those with the all-encompassing scope of ERP, EAM, and CRM software, and still satisfy the needs to the project team, the user community, and executive management? It’s a balancing act rivaling the circus performer trying to keep all of the plates spinning at once. While it is difficult to say one aspect of a project plan is more important than another, accurately and completely defining the needs to be fulfilled by the software is critical to the overall success of the implementation and the longevity of software. This article outlines a logical process for defining the requirements and keeping the plates spinning.
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speed on your company's business and practices. While the consultant's role will be more of a passive nature in this phase, their contributions and activities will increase significantly in the next two phases. Finally, it is beneficial for the entire project team to see the final version of all of the process flows. This could mark the start of breaking down of the barriers that may exist between departments and eliminate the tunnel vision that may have infected the organization. If not eliminated,