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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 center for emerging technologies


Winning the Race for Talent in Emerging Markets
Economic activity in emerging markets is growing at around 40 percent@as compared with 2 to 5 percent in the West and Japan. Businesses all over the globe are

center for emerging technologies  child can become the center of attention for the entire family. It's not easy giving critical feedback to someone who is not used to it and who has lots of employment options elsewhere. Recall SCB's former difficulty in recruiting leaders for its banking operations in China. The company's strategy illustrates our framework in particularly illuminating ways. Katherine Tsang, the CEO of SCB China since 2005, says, These challenges forced us to tell the SCB story with passion, but to make sure that our

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Outsourcing (BPO)

Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact center services. 

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Enhancing Interaction Center ROI in Turbulent Economic Times: Beyond Traditional Data Sources for Workforce Automation


Interaction center managers must deliver greater value on smaller budgets. But you can’t simply cut costs and services, or your customers won’t remain satisfied. To better weather the economic storm, release the untapped potential of your interaction center with software that maximizes your workforce management capabilities. Learn how to go beyond traditional channel data for bigger contact center return on investment.

center for emerging technologies  campaigns are aligned, contact center agents are trained and staffed for campaigns, and demand forecasts represent the projected increases in channel volume Employee data - Provides clear representation of agent skills and qualifications aligned with workforce optimization, helping ensure that the right agents are available at the right time Business communication management data - Results in reduced cost of channel infrastructure and acts as a primary input for the real-time channel management Read More

RFID ... For Customers?


Recently I spoke at the National Retail Federation in the center of retail: New York City! The big buzz this year, no surprise, was about RFID.

center for emerging technologies  the customer in the center of our thinking, in the store and across the supply chain, will allow the most valuable use of this exciting and emerging technology. [1] January 17, 2005 [2] Tom Friedman, The New York Times This article is from Parallax View, ChainLink Research's on-line magazine, read by over 150,000 supply chain and IT professionals each month. Thought-provoking and actionable articles from ChainLink's analysts, top industry executives, researchers, and fellow practitioners. To view the Read More

More Infrastructure Support for CyberCarriers


Lucent NetworkCare Professional Services and IBM Global Services have announced an alliance to help emerging service providers. The two organizations have teamed up to provide network based services to enterprises and consumers. Lucent is also offering their CyberCarrier Reference Architecture as a blue print for the end-to-end network.

center for emerging technologies  network and Internet data center solutions for CyberCarriers. CyberCarriers are service providers who offer a combination of high speed networking and data center services, including servers, storage and network transport, to Application Service Providers, Internet Service Providers, web hosting companies and others. Those companies in turn sell services, such as hosted e-mail or e-commerce to enterprise and residential customers. Lucent has also developed a CyberCarrier Reference Architecture which Read More

Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service


Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated energy and utility markets characterized by price regulations, easy access to energy resources, and sufficient infrastructure capacity. There are few examples of "old" technologies that make such a compelling argument against replacement. All that’s about to change.

center for emerging technologies  reading via the call center or when any changes in master data occur. AMI can also support increased demands from supply and network operators for higher-quality data. The technology supports normed metering data, accurately measured values, time-of-data supply, strict deadline compliance, and adherence to legal and industry specifications. In addition to providing bidirectional communication and higher-quality data, AMI must be able to manage the exponential increase in the volume of meter data expected Read More

Transition for Manhattan Associates Necessary for Long Term Growth


Based in Atlanta, Georgia, $78 million Manhattan Associates, Inc. develops, markets, and supports supply chain execution systems for distribution center management and Internet fulfillment. 1999 was a difficult year for the vendor, marked by reorganization and management turnover in the midst of rapid corporate expansion. Completing its transition to an Internet enabler will be important for Manhattan's long term future.

center for emerging technologies  execution systems for distribution center management. Founded in 1990 by former KSA consultant Alan Dabbiere with Ponnambalam Muthiah, Deepak Raghavan, and Deepak Rao. Manhattan installed its first Pickticket Management System (PkMS) license at Jockey International in 1991. In February 1998, Manhattan purchased Performance Analysis Corporation and incorporated its slotting product, SLOT-IT, with its PkMS applications. Later that year, Manhattan completed an initial public offering worth $53 million, Read More

The Five Sure-fire Strategies for Gaining Management Approval for WMS Projects


Despite the consensus that warehouse management systems (WMS) offer many benefits, getting approval for a new system is challenging. You need to get key decision makers in operations, IT, and finance—as well as the executive team and the board of directors—to see value in the proposed WMS. But how can you improve your chances of getting management approval? Discover five strategies for information-gathering and approval.

center for emerging technologies  Five Sure-fire Strategies for Gaining Management Approval for WMS Projects The 5 Sure-fire Strategies for Gaining Management Approval for WMS Projects If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. HighJump Software simplifies the art and business of creating, selling and moving products across global networks. We develop supply chain software that helps clients drive growth and manage change throughout their operations. Source : Read More

Dynacom ERP (v. 11.3) for ERP for SMB Certification Report


Dynacom Enterprise is now TEC Certified for online evaluation of enterprise resource planning (ERP) for small to medium business (SMB) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

center for emerging technologies  in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

Growth Solutions for Data Storage: Meeting Needs Now and in the Future for Small Business


For business everywhere, the growth in the Internet has resulted in an enormous challenge to effectively and affordably manage, store, and archive digital files. In small to medium businesses (SMBs), solutions to store and manage digital files are often on a PC server or external hard drive—which can limit growth. SMBs should look for a storage and file management solution that allows for incremental growth. Find out why.

center for emerging technologies  Solutions for Data Storage: Meeting Needs Now and in the Future for Small Business For business everywhere, the growth in the Internet has resulted in an enormous challenge to effectively and affordably manage, store, and archive digital files. In small to medium businesses (SMBs), solutions to store and manage digital files are often on a PC server or external hard drive—which can limit growth. SMBs should look for a storage and file management solution that allows for incremental growth. Find Read More

A Business Intelligence Agenda for Midsize Organizations: Six Strategies for Success


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center for emerging technologies  Business Intelligence Agenda for Midsize Organizations: Six Strategies for Success Midsize companies see business intelligence (BI) as too unwieldy and expensive for them, and use spreadsheets for planning, budgeting, and forecasting. However, BI is well within reach through an incremental approach. Learn about six strategies for midsize companies for choosing and deploying BI solutions that address both business and IT challenges. Read More

AIM Technologies


Our Company AIM Technologies is a Microsoft Gold Certified Partner with demonstrated competencies in Microsoft Dynamics solutions including Microsoft Dynamics GP and Microsoft Dynamics CRM. Our focus as a company is to provide accounting, financial management, customer relationship management, and e-business solutions for companies across a wide range of industries and environments - from single-user environments to those with hundreds of users in multiple locations, utilizing combined front office, back office and e-business solutions. Headquartered in Louisiana, our customers can be found throughout the United States and our custom solutions designed to enhance Microsoft Dynamics GP are popular worldwide. Our Team The AIM Technologies team members have provided software consulting and implementation services for many different software solutions and in many environments for more than 20 years. However, since 1995, our team members have primarily focused on solutions based on the Microsoft Great Plains Business Solutions family of products, now known as Microsoft Dynamics. Our systems consultants are devoted to systems design, implementation, integration, and technical support of Microsoft Dynamics GP and CRM. Our technicians are certified in and have extensive experience with the leading client/server operating systems, database technologies, and business application software in use today. In addition, most of our team members are CPAs, with experiences in many different industries, as systems specialists and financial managers. Our Solutions AIM Technologies is a global developer of software which extends and enhances the functionality of Microsoft Dynamics GP. Cash Basis Reporting and DataSpy are the latest software releases being shipped globally. At this time, AIM is the only provider of Cash Basis Reporting functionality that integrates with Microsoft Dynamics GP. AIM also does other custom programming associated with enhancing the functionality of Dynamics GP and CRM.

center for emerging technologies  Technologies Our Company AIM Technologies is a Microsoft Gold Certified Partner with demonstrated competencies in Microsoft Dynamics solutions including Microsoft Dynamics GP and Microsoft Dynamics CRM. Our focus as a company is to provide accounting, financial management, customer relationship management, and e-business solutions for companies across a wide range of industries and environments - from single-user environments to those with hundreds of users in multiple locations, utilizing combined Read More

Guide Technologies


Guide Technologies has been a Infor Gold Channel partner since 1997. We are the ERP experts for today's complex manufacuturer. We have the right people, our consultants have an average of 20 years' manufacturing experience. We have the right software, offering Infor XA, Infor SyteLine and Infor LN and a proven implementation methdology. We are the low risk, high reward business partner. Guide Technologies West Coast Office   865 S Figueroa St. Ste 2610 Los Angeles, California 90017-5006 Phone 213-223-7689

center for emerging technologies  Technologies Guide Technologies has been a Infor Gold Channel partner since 1997. We are the ERP experts for today's complex manufacuturer. We have the right people, our consultants have an average of 20 years' manufacturing experience. We have the right software, offering Infor XA, Infor SyteLine and Infor LN and a proven implementation methdology. We are the low risk, high reward business partner. Guide Technologies West Coast Office   865 S Figueroa St. Ste 2610 Los Angeles, California 90017-5006 Read More

Chiron Technologies, Inc.


Chiron Technologies is based in Holmdel, New Jersey (US), and focuses on supply chain software products designed for the distribution and manufacturing markets. It provides logistic analysis tools and supports inventory profiles, material operations, and storage media. Chiron Technologies has been in business for over eight years, and collectively, its team has nearly three decades of experience in process design, software design, and customer support.

center for emerging technologies  Technologies, Inc. Chiron Technologies is based in Holmdel, New Jersey (US), and focuses on supply chain software products designed for the distribution and manufacturing markets. It provides logistic analysis tools and supports inventory profiles, material operations, and storage media. Chiron Technologies has been in business for over eight years, and collectively, its team has nearly three decades of experience in process design, software design, and customer support. Read More

ERP for Services (Non-manufacturing) for Industrial Automation


A multinational consulting company specializing in industrial automation was looking for a fully integrated enterprise resource planning (ERP) solution to replace its legacy system—a patchwork of point solutions.

To find the right solution, the company turned to TEC for a software evaluation and selection project.

Starting with a list of nine qualified solutions, TEC issued requests for information (RFIs) to each of the vendors. Based on the RFI responses, the company was able to compare the nine solutions and develop a shortlist of the three most promising ones for in-depth evaluation.

TEC also helped the company collect market data, and prepare scripts for a formal demonstration session—a key component of the final selection process.



center for emerging technologies  for Services (Non-manufacturing) for Industrial Automation Company Profile Industry:   Business Services and Consulting Annual Revenue Range:   $10 to $50 million Company Size:   101 to 250 employees Number of Sites:   2–10 sites Approx. Num Of Users:   101–200 users Region:   Africa Asia Southeast Asia (including the Far East and Japan) Europe (east and south) Europe (west and north, including the United Kingdom) Latin America (Mexico, Central America, and South America) North America Read More

Protean Technologies, Inc


Based in Boise, Idaho (US), Protéan Technologies, Inc. is a software consulting firm specializing in enterprise resource planning (ERP) solutions. A Microsoft Business Solution Center and Microsoft Partner, the vendor is a reseller, implementer, and developer of fund accounting systems, ERP systems, and accounting software. Protéan services products such as Microsoft Dynamics GP, NAV, and CRM software solutions.

center for emerging technologies  A Microsoft Business Solution Center and Microsoft Partner, the vendor is a reseller, implementer, and developer of fund accounting systems, ERP systems, and accounting software. Protéan services products such as Microsoft Dynamics GP, NAV, and CRM software solutions. Read More