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Top 5 Trends in HR Technology
Recession or not, innovation in HR technology continues to grow—altering the way people work. While there are many new solutions available, here are a few that

center for innovative technology  visit TEC's HR Evaluation Center . Further Reading Top HRO Outsourcing Vendors, Black Book Survey 2008 Results Software as a Service Mergers and Acquisitions Spoke Software, Inc. Visible Path, Corp. (Hoovers Connect) Akamai Read More

Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » center for innovative technology


Automating Your Call Center Feedback
Almost everyone has had a bad call center experience@due to long queues, ineffective interactive voice response (IVR) systems, or an agent who doesn’t

center for innovative technology  key to great call center performance. When used correctly, companies are willing to accept honest criticism and develop programs to improve their interactions. When used incorrectly, or completely ignored, company performance suffers. For a lot of call center businesses, several major issues are: Their customer feedback systems are old and out of date, and Customer feedback is not operationalized in a timely manner at the agent level. Some feedback systems are so outdated, so inconvenient for the Read More
RFID--A New Technology Set to Explode? Part One: RFID Technology
For retailers and the other vertical industries, radio frequency identification (RFID) tags present enormous opportunities to improve supply chain operations

center for innovative technology  customers and the RFID Center of Excellence to define these new operational requirements and build support for them into its application suite. This, should have a positive impact on warehouse efficiency, labor productivity, transportation turnaround times, and retail in-stock levels. For most companies, true value from the technology will only come when business applications, such as forecasting, planning or inventory management can reliably and intelligently use information emanating from RFID tags in Read More
Collaborative Logistics Technology: Filling the Competency Gap
It’s not just operating talent and facilities that win business for logistics service providers. Every community of clients, customers, suppliers, and carriers

center for innovative technology  to the appropriate distribution center for processing. Visibility of the process is enabled through the on-demand portal, providing access and control to IT managers and other stakeholders responsible for the activities. Transportation Management: An on-demand provider can provide integration with a variety of transportation solutions. Tight integration with carriers, logistics service providers, and customer systems using both packaged industry system and custom solutions is essential to successful Read More
RFID ... For Customers?
Recently I spoke at the National Retail Federation in the center of retail: New York City! The big buzz this year, no surprise, was about RFID.

center for innovative technology  the customer in the center of our thinking, in the store and across the supply chain, will allow the most valuable use of this exciting and emerging technology. [1] January 17, 2005 [2] Tom Friedman, The New York Times This article is from Parallax View, ChainLink Research's on-line magazine, read by over 150,000 supply chain and IT professionals each month. Thought-provoking and actionable articles from ChainLink's analysts, top industry executives, researchers, and fellow practitioners. To view the Read More
Identifying the ROI of a Software Application for SCM Part 2: We Are Looking for the Vendor To Tell Us
Managers weighing an investment in software for supply chain face pressure to be right. Looking for a precise calculation of ROI often results in making an

center for innovative technology  the ROI of a Software Application for SCM Part 2: We Are Looking for the Vendor To Tell Us Identifying the ROI of a Software Application for SCM Executive Summary    The competitive environment for every industry grows increasingly intense. Fast, reasonably accurate information about the impact of a software investment decision grows more critical. Many decision-makers look for an exact forecast of return on investment (ROI) from the purchase of a supply chain management application. At least Read More
Oracle E-Business Suite (12.1) for ERP for Discrete Manufacturing Certification Report
Oracle's ERP system for discrete manufacturing, E-Business Suite (12.1), is now TEC Certified. The certification seal is a valuable indicator for organizations

center for innovative technology  E-Business Suite (12.1) for ERP for Discrete Manufacturing Certification Report Oracle's ERP system for discrete manufacturing, E-Business Suite (12.1), is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 26-page TEC report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More
InetSoft Technology
Founded in 1996, InetSoft Technology Corporation provides business intelligence (BI) solutions and services to companies in a variety of industries. The

center for innovative technology   Read More
Buying ERP for Manufacturing: What to Look for in a Cloud-Based Solution
SaaS-based software for manufacturers? The idea is rapidly gaining ground as manufacturers become aware of all the benefits a cloud-based ERP system can bring

center for innovative technology  ERP for Manufacturing: What to Look for in a Cloud-Based Solution Buying ERP for Manufacturing: What to Look for in a Cloud-Based Solution SaaS-based software for manufacturers? The idea is rapidly gaining ground as manufacturers become aware of all the benefits a cloud-based ERP system can bring to their operations. In the webcast Buying ERP for Manufacturing: What to Look For in a Cloud-based Solution , learn how to select and evaluate a cloud-based ERP system to streamline your manufacturing Read More
Oracle JD Edwards EnterpriseOne 9.0 for ERP for Mixed-mode Manufacturing Certification Report
Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of mixed-mode manufacturing solutions in the enterprise resource planning (ERP

center for innovative technology  resource planning (ERP) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More
Terra Technology
Terra Technology's real time forecasting (RTF) solutions use pattern recognition mathematics to monitor daily demand signals. RTF is compatible with demand

center for innovative technology  Technology Terra Technology's real time forecasting (RTF) solutions use pattern recognition mathematics to monitor daily demand signals. RTF is compatible with demand planning solutions from major enterprise resource planning (ERP) and supply chain vendors, including Manugistics, SAP, and i2 Technologies. The company's real time inventory (RTI) offering is a multi-echelon inventory optimization solution which includes the following capabilities: daily inventory target updates; full integration with Read More
GLOVIA G2 for ERP for Discrete Manufacturing Certification Report (2014)
GLOVIA G2 by Glovia International is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the

center for innovative technology  Enterprise Resource Planning Evaluation Center. Built on a lean philosophy of business, it's a convincingly strong and viable ERP solution that provides significant value to its customers. Download the report for product analysis and in-depth analyst commentary. Read More
Strong Showing for Infor SyteLine v.9 for ERP for Engineer-to-order Manufacturing [Infographic]
See how Infor SyteLine v.9 measures up in this infographic of a benchmark analysis against other leading ERP solutions for engineer-to-order (ETO) manufacturing

center for innovative technology  in the ERP Evaluation Center . Read More
ERP for Services (Non-manufacturing) for Industrial Automation
A multinational consulting company specializing in industrial automation was looking for a fully integrated enterprise resource planning (ERP) solution to

center for innovative technology  for Services (Non-manufacturing) for Industrial Automation Company Profile Industry:   Business Services and Consulting Annual Revenue Range:   $10 to $50 million Company Size:   101 to 250 employees Number of Sites:   2–10 sites Approx. Num Of Users:   101–200 users Region:   Africa Asia Southeast Asia (including the Far East and Japan) Europe (east and south) Europe (west and north, including the United Kingdom) Latin America (Mexico, Central America, and South America) North America Read More
Epicor for Service Enterprises: ERP for Services (Non-manufacturing) Competitor Analysis Report
The enterprise resource planning (ERP) for services knowledge base is appropriate for organizations in service-oriented industries. It consists of enterprise

center for innovative technology  for Service Enterprises: ERP for Services (Non-manufacturing) Competitor Analysis Report The enterprise resource planning (ERP) for services knowledge base is appropriate for organizations in service-oriented industries. It consists of enterprise-wide integrated information systems that manage the operations, services, and resources of non-manufacturing organizations. Read More

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