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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 cigna healthcare provider physicians


10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract
Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Electronic Medical Records (EMR) for the Health Care Industry

Electronic Medical Records (EMR) assists physicians and other clinicians document patient care for current visits and provides access to patient clinical history. Sometimes may be referred to as computerized patient records (CPR). 

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Documents related to » cigna healthcare provider physicians

Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

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Changing the Paradigm in Healthcare Information Technology-Becoming Proactive and Moving Into the Home


Demands for care from an ageing population necessitate a paradigm shift across the health care ecosystem to support a sustainable approach to improving and integrating high-quality patient care across multiple stakeholders. Providers can lead these initiatives by being proactive, reaching out to their patient base, and facilitating care in the home. Read about how information technology can enable this paradigm shift.

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Leading Benefits & Claims Administration Provider Improves Workforce Performance


NASCO, a healthcare claims administrator provider for BlueCross and BlueShield companies, deployed SumTotal’s integrated talent management platform to streamline performance management processes and introduce efficiencies to better manage its workforce. It chose SumTotal for its easy-to-use technology and personalized approach to service and support. See how it achieved a 38% improvement in its performance management process.

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Outsourcing Security Part 3: Selecting a Managed Security Services Provider


As the final article in a three-part series on outsourcing security, the following article provides guidelines for selecting a dependable managed security services provider.

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Ventyx-Utilities’ One-Stop-Shop Provider?


In 2012, there is still no such thing as a true “total solution provider” for energy and utility companies. These companies just have too many needs across the board that require robust industry-specific functionality and deep domain expertise for a single vendor to satisfy them all. But Ventyx, an ABB company, comes close to the mark. TEC principal analyst P.J. Jakovljevic discusses Ventyx’s strategy with its product marketing team.

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The Total Managed Service Provider (MSP)


Comprehensive management and protection of information can be achieved only when both data centers and end points are controlled by managed service providers (MSPs). MSPs must change their thinking and embrace end point management, ensuring IT availability, data security, and business continuity. See how MSPs with the right tools and services are well positioned to strengthen customer relationships and grow market share.

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Discussing Leadership and Management with HCM Provider Lumesse’s Daniela Porr


TEC’s Raluca Druta spoke with Lumesse’s Daniela Porr, head of product management for the company’s talent management solution, about diversity and balance in leadership and management, and how these values have helped shape Lumesse’s offerings. Read on for an inside view from Porr’s experience with managers from Lumesse’s customer base.

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Oracle Enterprise Healthcare Analytics


Oracle Enterprise Healthcare Analytics enables users to gain better clinical and business insight through an integrated picture of clinical, financial, administrative, and research information from across the enterprise to drive decision-making. It can help eliminate silos of data to create a holistic, enterprise view that enables a new generation of analytic insights that cross departments to optimize clinical and operational performance.  

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CRM Solution Helps Growing Data Storage Provider Meet Its Information Needs


A data storage company planning to become a major player in the field needed customer relationship management (CRM) software that would scale to the company’s growth and integrate with its other business software. Learn about the solution that integrated accounting and manufacturing packages affordably, and that helped the company—through a flexible and secure Internet portal—to share vital information with its partners.

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So Does your e-Business Provider have Internationally Recognized Tools in its Digital Business Consulting Toolkit?


Peregrine Technologies, a company with strength in infrastructure management solutions and burgeoning E-commerce aspirations has purchased Telco Research, a specialist in voice and data network monitoring.

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