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Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support
Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button

egypt protests video  industry watch, crm, customer service, salesforce.com, service cloud, cx, customer experience, salesforce1, mobile, mobile app, mobile chat, Salesforce1 Service SOS, in-app support Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » egypt protests video


The Rise of USB in the Data Center Implementation Can Make the Difference
In the past 12 years, the universal serial bus (USB) has grown from pipe dream into the de facto standard for devices such as portable memory devices, video

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TEC's Bob Eastman on Technology Trends at Epicor Insights 2013
Senior supply chain analyst Bob Eastman was at the Epicor Customer Conference, Insights 2013, in Nashville last week.Epicor invited Bob to share his insight

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Witty and viral marketing of enterprise applications?
Reading in-flight magazines and running through airports today, we can see advertising for enterprise resource planning (ERP) systems, but it is always a

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Power HR's Business Contribution
This video explores how organizations can simplify the process of people management and build the best talent with Oracle HCM. Contextual, flexible, and

egypt protests video  Oracle HCM, workforce insight, HCM solution, power HR, people management solution, strategic talent management Read More
Turning the Tide: Why New Strategies Are Urgently Needed to Counter the Surge in Online Video Piracy
One person’s freedom to pirate is another person’s loss of royalty revenue. Every day, millions of Internet users are downloading copyrighted materials—music

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Live Classroom
Live Classroom: Humanize and personalize your on-line course. Horizon Wimba's fully featured live virtual classroom supports audio, video, application

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KronosWorks 2010: Of Next-Gen User Experience & Workforce Mobility
Given our shared presence in the Boston metro area, I’ve had numerous contacts and interactions with Kronos Incorporated in the past, but this fall was my very

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Anticipate, Predict, and Shape Business Outcomes
IBM Business Analytics software gives midsize business leaders the information they need to make the right decisions at the right time. The solutions deliver

egypt protests video  IBM Business Analytics, predictive analytics, business intelligence solution Read More
Industry Analysts on Field Service Mobility Trends
P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.

egypt protests video  field service management, field service mobility, FSM, FSM trends Read More
Social Networks That Boost Your Business
Companies are beginning to accept Web 2.0 as part of their communication, information sharing, and collaborating activities. Find out why this trend is being

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Integrated Reporting, Planning, and Analysis for Midsize Companies
Watch this video for a brief introduction to IBM Cognos Express.

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Peoplefluent Acquires KZO Innovations by Bedford Funding
Peoplefluent has announced the acquisition of KZO Innovations by Bedford Funding, adding a new tool to its talent management suite. KZO video on-demand is a

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Zoho Joins the Social “Chatter”
The market for collaborative social networking software is getting ever hotly contested. Not long after Moxie Software announced its free Collaboration Spaces

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