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E-mail Response Management
E-mail Response Management. Download Free IT Research Guides on E-mail Response Management. E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s online relationship with customers will be increasingly critical to customer satisfaction and retention. That’s why managers need new tools to manage their corporate e-mail assets and better service the e-mail customer.

EXAMPLE RFP RESPONSE: Tangible Benefits: As an example of how Response Manager can make a visible impact on the business by cutting costs and increasing revenue for high and quick ROI, look at the following simple ROI calculations 4: Maximize the marketing money spent to acquire each lead monthly Marketing Expenses =$30,000 Leads Generated =500 Cost Per Lead =$60 Per Lead Benefit: If 20% of those leads visited the Web site and requested more information at info@, or requested product pricing at pricequote@, and received a
3/8/2006 11:49:00 AM

A Response Management Pioneer Offers Its Solution
Kinaxis Inc. is answering the needs of global manufacturers by delivering an on-demand response management service. These services are designed to help manufacturers drive quick responses to ever-changing global supply chains and fulfillment networks.

EXAMPLE RFP RESPONSE: embedded complex calculations (for example, capable-to-promise [CTP], netting, multilevel pegging, etc.) are presented in spreadsheet cells, Kinaxis has embedded quick-responding, optimized algorithms. These algorithms automatically and continuously analyze the live data behind the scenes. With rooted AlwaysOn Analytics, enterprises can analyze data based on real-time information and manufacturing algorithms (for example, calculate the impact of a sharp demand change on supply requirements) found in a
3/19/2008

The Rapid Response Solution Continues to Improve
Kinaxis’s latest response management product releases deliver even more refined software system tools to help global manufacturers with capacity planning and scheduling, including monitoring and alerting, action team selection, and inventory liability reduction capabilities.

EXAMPLE RFP RESPONSE: interests and responsibilities (for example, “notify me if any orders are going to be more than five days late,” or “notify me if our on-time delivery rate drops below 95 percent.”). Users can also define when and how they would like to be alerted. Further, with the application’s RapidResponse 9 Message Center , alert management and viewing are centralized in one place, enabling quick identification and prioritization of which issues to tackle first. The second innovation RapidResponse 9
3/26/2008

Reducing Total E-mail Response Time
Managing huge volumes of customer e-mail can be a daunting challenge. Indeed, for organizations that deal with a high volume of e-mail, shaving seconds off average e-mail response time can save hundreds of thousands of dollars. The key to managing this influx is to reduce average total e-mail response time. Learn about the three components of total e-mail response time, and find out how you can improve in each of these areas.

EXAMPLE RFP RESPONSE: archiving e mail, auto reply, auto reply email, auto reply mail, build email list, bulk e mail, bulk e mail sender, bulk e mail software, call center, call center management, call center routing, call center software, call center solutions, call center staffing, call center tools, call routing, call routing software, call routing systems, corporate e mail, corporate email, corporate email service, corporate email services, direct email, discovery email, e mail archive, e mail archiving software, e mail blast, e mail blasts, e mail managers, e mail marketer, e mail marketing, e mail marketing .
8/9/2010 5:19:00 PM

Key Questions to Include in an E-commerce Platform RFP
When looking for an e-commerce platform, a comprehensive request for proposal (RFP) that thoroughly covers all the critical points can assist companies in reducing costs and producing better return on investment (ROI), faster. This paper recommends several questions and identifies some common RFP mistakes.

EXAMPLE RFP RESPONSE: Key Questions to Include in an E-commerce Platform RFP Key Questions to Include in an E-commerce Platform RFP Source: hybris AG Document Type: White Paper Description: When looking for an e-commerce platform, a comprehensive request for proposal (RFP) that thoroughly covers all the critical points can assist companies in reducing costs and producing better return on investment (ROI), faster. This paper recommends several questions and identifies some common RFP mistakes. Key Questions to Include in an
8/9/2013 1:52:00 PM

Enterprise Content Management (ECM) Software Evaluation Report


EXAMPLE RFP RESPONSE: Enterprise Content Management (ECM) Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision.

TMS RFP Template


EXAMPLE RFP RESPONSE: Transportation Management System (TMS) RFP Template covers industry-standard functional criteria of TMS that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your TMS software project. Includes:
System Definition and Implementation,
Interface and Integration,
Required Features and Functions, and Analysis




Analysis of Adobe’s Integration of IslandData’s Automated E-mail
Adobe’s support site receives approximately 1.3 million client inquiries per month and has been in need of an automated response system to decrease escalating support costs.

EXAMPLE RFP RESPONSE: adobe, island data, Automated E-mail, automated response technology , online customer service market, IslandData's ExpressResponse, end user e-mail , web support requests, desktop utilities, Adobe Illustrator, Cisco eMail Manager, Analysis of Adobe’s , Automated Email Marketing, e-mail consumer management system , knowledge management.
4/5/2000

Kinaxis’ Response Management Helps Keep Supply and Demand in Balance » The TEC Blog
architectures. (Kinaxis provides one example where its single architecture allowed Kinaxis to address an enterprise’s four different requests for proposals (RFPs) coming from four different budgets with its single solution.) On the innovation front, Kinaxis has on slate on a robust pipeline of continual product innovation. Release 2013.2 (previously known as 11.3)—so-called because it was, in April, already the second release of the year—has delivered “single echelon inventory planning”,

EXAMPLE RFP RESPONSE: advanced planning and scheduling, Advanced Planning Systems, APS, control tower, Enterprise Planning Systems, kinaxis, rapidresponse, RapidResponse Control Tower, SCM, supply chain, webplan, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
05-07-2013

The Role of Network Behavior Analysis and Response Systems in the Enterprise
Your operations and assets are under multiple points of attack, both inside and outside your network. Organizations face escalating security risks and network availability requirements as they open their networks for communications and transactions with key customers, business partners, and employees. That’s why you need to ensure efficient monitoring and enhancement of your network security posture and operations.

EXAMPLE RFP RESPONSE:
6/29/2007 2:51:00 PM

Testing Secure Enterprise SOA Applications Across Wide Area Networks
Company employees, business partners, and customers all demand secure and low-response-time access to business applications—from wherever they are. While SAP addresses this need through its enterprise service-oriented architecture (SOA) solution, when security features are added the application response time is slower. So what’s the best way to test global SOA deployments? Read this white paper to find out.

EXAMPLE RFP RESPONSE:
11/27/2007 3:33:00 PM


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