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OKENA Brews Up a StormSystem that Secures All Applications
OKENA's announcement of their product line StormSystem indicates that they intend to grow and expand their innovative intrusion prevention system with highly

federal agent hawaii  Industry Focus Information Technology, Federal Agencies, E-Commerce, Financial Services Key Features INCORE Technology, Automated Learning Employees 51 Website URL http://www.okena.com/ Contact Information 781-209-3200   Product Strategy and Trajectory OKENA sells StormSystem directly as well as through its channel partners. With an OPSEC partnership with Check Point, OKENA hopes to assist Firewall-1 and VPN-1 customers that want the added protection of application security and extension of security out Read More...
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Documents related to » federal agent hawaii


Vendors Jostle and Profess Economic Stimulus Readiness - Part I
At Deltek’s Insight 2009 user conference last May, the host software vendor did a notable thing. Namely, besides merely putting on an all-too-common multi

federal agent hawaii  a mix of increased  federal appropriations , expanded  mandatory spending , and  tax cuts . Major policy objectives included in ARRA are the following: mitigate the effects of the economic downturn on low-income and unemployed folks (via extending unemployment benefits, food stamps, etc.) prevent state budget cuts in social and educational services (i.e., keep teachers, firemen, and policemen at work) invest in transportation and water infrastructure increase emphasis on  renewable energy , Read More...
USi to Offer Managed Messaging for U.S. Feds
USi plans to not only host messaging, but also to offer technical expertise and training to government agencies as part of its enterprise Exchange outsourcing

federal agent hawaii  enterprise-scale managed solution for Federal agencies with mission-critical messaging and collaboration needs. Market Impact USinternetworking, Inc. will be the first Application Service Provider to enter the Government market with enterprise wide messaging solutions. USi will be using Microsoft Exchange 2000 (Still RC-1) to demonstrate its abilities at the annual FOSE show in Washington, DC. USi plans to not only host messaging, but also to offer technical expertise and training to government agencies Read More...
Maximizing the Savings of Call-center Multisourcing While Protecting Service Levels
Are you moving to call-center multisourcing to save money? Did you know that many multisourced agents use varied and unreliable systems? This leads to

federal agent hawaii  the Savings of Call-center Multisourcing While Protecting Service Levels Are you moving to call-center multisourcing to save money? Did you know that many multisourced agents use varied and unreliable systems? This leads to unavailable agents and, consequently, long waits for your customers. Are all call centers like this? No. Call centers using a common hosted platform share tools and unify agent management, resulting in answered calls and positive customer experiences Read More...
The Truth about Agent versus Agentless Monitoring
Monitoring servers, environments (physical and virtual), platforms (AIX, Solaris, Windows, VMware, HP/UX, Linux, Novell), applications (e-mail, Web, CRM, ERP, e

federal agent hawaii  Truth about Agent versus Agentless Monitoring Monitoring servers, environments (physical and virtual), platforms (AIX, Solaris, Windows, VMware, HP/UX, Linux, Novell), applications (e-mail, Web, CRM, ERP, e-commerce), and services (service level agreements) is critical for IT departments. But it can be a daunting task to find the right monitoring solution. This paper examines the differences between agent and agentless monitoring, to help you make the right decision. Read More...
Federal Screen Selects abas-USA ERP
abas Software AG continues to be an enterprise resource planning (ERP) company that is less known than it deserves to be. Most recently, Federal Screen, a

federal agent hawaii  environments.   Most recently, Federal Screen , a Canadian producer of wedge wire screens, selected abas-USA as its ERP provider. The decision to implement an ERP system came as a result of the company’s significant growth. After reviewing hundreds of ERP systems, the team at Federal Screen narrowed down the ERP field based heavily on advanced scheduling and the ability to schedule capacity.   abas reportedly won over Epicor, Infor Visual, Global Shop , and Seradex (a local Canadian provider). Read More...
Making Gramm-Leach-Bliley Security Compliance Fast and Easy
Designed to improve consumer financial services, the Gramm-Leach-Bliley Act (GLBA) includes security provisions for protecting confidential electronic financial

federal agent hawaii  were established by several federal agencies for implementation of the Act, including deadlines for compliance. Security Technology Focus This paper focuses on the Act's digital security requirements, especially security audits and vulnerability management. Security rules and guidelines are to assure people that the confidentiality and privacy of financial information electronically collected, maintained, used, or transmitted is secure ' especially when financial information can be directly linked to an Read More...
How Does Fortiva Meet FRCP Requirements?
Does your business have a records management policy that addresses e-mail? Well if it doesn’t, now’s the time to consider adopting one. To meet Federal Rules of

federal agent hawaii  adopting one. To meet Federal Rules of Civil Procedure (FRCP) requirements, businesses must create and enforce a clear corporate messaging policy. With Fortiva’s on-demand archiving solution, your legal team can easily develop e-mail policies—making compliance with legal discovery demands much easier. Read More...
Oracle Announces New Release of RightNow CX Cloud Service
Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service. The release allows organizations to engage customers via

federal agent hawaii  Announces New Release of RightNow CX Cloud Service Oracle presented new features for its customer experience service platform, RightNow CX Cloud Service . The release allows organizations to engage customers via multiple channels thanks to the newly introduced integration between Oracle RightNow Chat Cloud Service and Oracle Engagement Engine Cloud Service. New features are aimed at improving customer engagement as well as monitoring agent and platform activity. Chat Business Rules uses the Read More...
SmartStream Human Resources & Payroll
SmartStream HCM is an HCM solution that offers the following functionality: Payroll and taxation administration capabilities, which can help ensure

federal agent hawaii  time, and that all federal, state/provincial, and local tax compliance and reporting requirements are met. Direct access to payroll data via inquiries and reports Integration with Infor's financial management solutions Support for net-to-gross and gross-to-net calculations with results displayed online Support for a range of voluntary deductions including medical, charitable donations, union dues, and retirement plans Support for direct deposits; earned income credit (EIC) payments; tracking of earnings Read More...
U.S. Crypto Laws Relaxed, but Not Enough to Enable Commerce
The revisions the Department of Commerce has announced for U.S. export controls on encryption products will not be enough for U.S. crypto products to gain

federal agent hawaii  a different perspective, U.S. federal agencies could harness the talent and advancements they are hindering, by using appropriate tax dollars to enlist the assistance of expert cryptographers towards a common goal of safety, security, and economic prosperity. It is only after domestic law enforcement agencies learn to work with expert cryptographers, instead of against them, that we will be better able to thwart technology exploitive behavior . Recommendations The Bureau of Export Administration needs to Read More...
E-mail Discovery: Amendments to Federal Rules of Civil Procedures
The rise of electronic records is having a profound effect on business litigation. Electronic records are now so important that the litigation rules in US

federal agent hawaii  mail Discovery: Amendments to Federal Rules of Civil Procedures The rise of electronic records is having a profound effect on business litigation. Electronic records are now so important that the litigation rules in US federal courts have been officially amended to give judges and litigants more guidance on coping with records. IT managers tasked with setting policies for e-mail retention should understand the amended rules before any lawsuit is started or anticipated. Learn more. Read More...
Bringing Metrics and Measurement to Welfare Program Management
In order to meet new performance targets mandated at the federal and state levels, the Department of Human Services in Chemung County, New York (US), deployed

federal agent hawaii  targets mandated at the federal and state levels, the Department of Human Services in Chemung County, New York (US), deployed Salient Performance Management, a performance management solution from Salient Corporation. This solution helped streamline operations, allowing caseworkers, units, and entire agencies to meet and exceed the targets. Read More...
The Truth about Agent-based versus Agentless Monitoring: A Short Guide to Choosing the Right Solution
Monitoring servers, environments, platforms, applications, and services have become key ingredients for building successful IT departments. However, it can be a

federal agent hawaii   Read More...
Call Center Protocols: Getting Problems Solved!
Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving

federal agent hawaii  Center Protocols: Getting Problems Solved! Customer support agents (CSAs) are the first line of support for the client when a problem arises. If a level-1 CSA has tried all introductory problem-solving skills, has referred to the company knowledge base (KB) for a possible solution, and is still unable to resolve the problem, the incident ticket is escalated to second level (L2) support, where CSAs have advanced training and more knowledge on how to resolve the issue. If the problem is Read More...

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