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Software Functionality Revealed in Detail
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 federal agent killed


How to Comply with Data Security Regulations
A remote data backup solution can be compliant with almost any international, federal, or state data protection regulation@and can be compliant with the common

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » federal agent killed

Federal Contract Management and Vendors' Readiness Part Three: Meeting Federal Requirements


Companies that are not already offering the capabilities of meeting the exacting, stringent requirements of federal agencies will likely not be able to tap the recent surge in the federal and defense markets. Conversely, those vendors and their users--government contractors--who can deliver comprehensive solutions that satisfy the requirements of federal agencies are in the driver's seat to capture that market segment.

federal agent killed  Readiness Part Three: Meeting Federal Requirements Meeting Federal Requirements Companies that are not already offering the capabilities described in Part Two will likely not be able to tap the recent surge in the federal and defense markets. Conversely, those vendors and their users—government contractors—who can deliver comprehensive solutions that satisfy the exacting, stringent requirements of federal agencies are in the driver's seat to capture that market segment. Many customers require weekly Read More

GSA Schedule Partnership Gets Network-1 in the Door


Lyme Computer, a woman-owned 18 person consultancy specializing in setting strategic IT agendas and implementation services for Federal Agenices, partners with publicly traded intrusion detection vendor in a gold security partner alliance.

federal agent killed  holds a GSA and Federal Supply Schedule, caters to Federal Agencies and the educational market. Figure 1. Lyme Computer Systems' GSA Schedule adds value to partnerships.   Market Impact Network-1's commitment to the partnership shows how important it is for vendors hoping to make in-roads in the Federal Agency market to be on the GSA schedule. Federal Agencies can rapidly expedite the procurement of products and services of companies that are on the GSA schedule. The difference is significant enough Read More

Automating Stimulus Fund Reporting


Tracking and reporting stimulus fund spending are difficult tasks for chief information officers (CIOs). The US government’s accountability demands are forcing organizations that are spending American Recovery and Reinvestment Act (ARRA) funds to analyze floods of data. Discover how automated ARRA reporting systems can help you comply with reporting requirements without excessive labor costs or data management headaches.

federal agent killed  Facing Tight Arra , Federal Government Accountability Demands , Agility in Decision Making , Arra Funding , SAP Comprehensive Automated Solutions , Analyze Floods of Data , Organizations Comply with Regulations , U.S American Recovery and Reinvestment ACT Funds , Accountability Demands , American Recovery and Reinvestment ACT Guidelines , Arra Compliance , Evolving Federal Mandates , Collect and Analyze Floods of Data , Federal Office of Management and Budget . Now organizations can automatically compile Read More

Case Study: R.G. Barry


R.G. Barry, a leading developer and marketer of accessory footwear, lacked real-time visibility into production schedules at its factories. As a result, the company built more safety stock, required long lead times, and could not quickly update customers on the status of their orders. Find out how a new Web-based global sourcing solution helped R.G. Barry free up cash and minimize the risk of carrying excess inventory.

federal agent killed  Study: R.G. Barry The Internet has given global sourcing companies an affordable communication infrastructure for managing a wide range of applications. Using the Internet as a communications tool, NGC has developed a state-of-the-art sourcing and production system. Source: New Generation Computing, Inc. Resources Related to Case Study: R.G. Barry : Global sourcing (Wikipedia) Case Study: R.G. Barry Global Sourcing is also known as : Global Sourcing Software , Global Sourcing Solution , Advanced Read More

Desert Schools Federal Credit Union Case Study: Finding Visibility, Flexibility and Control with MaaS360




federal agent killed  Schools Federal Credit Union Case Study: Finding Visibility, Flexibility and Control with MaaS360 Read More

Winning your market - second in a series


Positioning Part 2: Choosing what you want to sayIn Part 1, I introduced positioning and talked about how easy it is to miss your mark. This time, we focus on how successful campaign positioning depends on saying and doing just the right thing—at the right time—for the right audience. Advertising is great fun in that you can choose what you want to say about a product or service—but it’s also

federal agent killed   Read More

HR Compliance: 4 Things Your Company Can Do to Avoid a Lawsuit


Every so often we hear about companies being sued by their former employees for alleged unfair or illegal HR practices. Whether the claims relate to sexual harassment or inadequate compensation, one thing is for sure: they will cost your company money and may even bring about its demise. TEC analyst Sherry Fox looks at four things your company can do to establish best practices in HR and thus avoid damaging HR lawsuits.

federal agent killed  organization must comply with federal laws that make it illegal to discriminate against a job applicant because of the person's race, color, religion, sex (including pregnancy), national origin, age (40 years or older), disability, or genetic information, as outlined by the U.S. Equal Employment Opportunity Commission and with the safeguards of employee rights established and enforced by the National Labor Relations Board . Companies in noncompliance can be held liable to claims of unfair employment Read More

6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond


Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements that can help distinguish your organization’s product or service from your competitors. By applying these key elements, you can unlock the lifetime value of your customers and build an outstanding referral platform for future growth.

federal agent killed  Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond Six Key Elements to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Acquired by Consona Corporation in 2006, Onyx Software had always been a strong player in the CRM marketplace, consistently maintaining a vision around product quality Read More

Making the Most of Workforce Optimization: An Agent Lifecycle Approach


Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care professionals once they are on the contact center floor. A sound WFO practice starts well before then with the recruitment and hiring of agents who demonstrate the necessary skills and abilities to be successful. But the hiring process is often overlooked as a key step in implementing an effective WFO strategy. In this white paper you will learn how to optimize your hiring practices, including an in-depth look at the recruiting cycle, including sourcing, screening, assessing, and hiring, and the transitional phases, such as onboarding and offboarding, plus the benefits of adopting an  agent lifecycle view to WFO.

federal agent killed  the Most of Workforce Optimization: An Agent Lifecycle Approach Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care professionals once they are on the contact center floor. A sound WFO practice starts well before then with the recruitment and hiring of agents who demonstrate the necessary skills and abilities to be successful. But the hiring process is often overlooked as a key step in implementing Read More

Has KANA Gotten Its Mojo Back? - Part 1


In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service they provide. Zappos and its “Powered by Service” tagline is a crown example. Many vendors that offer customer service software solutions, especially those that bundle customer relationship management (CRM) with

federal agent killed  in local, state, and federal government agencies. Many of KANA’s customers have reported double-digit increases in customer satisfaction, increased revenue growth, and concurrent decreases in contact center costs. KANA is based in Silicon Valley and has offices worldwide, with currently 350 employees in total (150 in EMEA). The vendor has a number of resellers that expand its geographic reach where it does not have direct presence, especially in APAC and EMEA. Some of KANA's value added resellers Read More

Vendors Jostle and Profess Economic Stimulus Readiness - Part I


At Deltek’s Insight 2009 user conference last May, the host software vendor did a notable thing. Namely, besides merely putting on an all-too-common multi-day conference chock full of product announcements, functional breakout sessions, and industry best-practice discussions, Deltek decided to fill a market need by convening a separate “track” that was dedicated to

federal agent killed  a mix of increased  federal appropriations , expanded  mandatory spending , and  tax cuts . Major policy objectives included in ARRA are the following: mitigate the effects of the economic downturn on low-income and unemployed folks (via extending unemployment benefits, food stamps, etc.) prevent state budget cuts in social and educational services (i.e., keep teachers, firemen, and policemen at work) invest in transportation and water infrastructure increase emphasis on  renewable energy , Read More

E-mail Response Management


E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s online relationship with customers will be increasingly critical to customer satisfaction and retention. That’s why managers need new tools to manage their corporate e-mail assets and better service the e-mail customer.

federal agent killed  mail Response Management E-mail Response Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Emailtopia is the leading provider of software and services for managing corporate email infrastructures. Providing email solutions since 1997, emailtopia has a distinguished client base that span multiple verticals including financial services, banking, retail, insurance, and government agencies. emailtopia's flag ship product, Response Read More

OpenText Cloud-based ECM for the US DOI


OpenText announced that the US Department of the Interior (DOI) is deploying OpenText's Enterprise Content Management (ECM) solution. Because some organizations cite their concerns with the security of cloud-based solutions, it's notable that a large government agency's deployment will be cloud-based. OpenText stated that "EES [Enterprise eArchive System] is the largest cloud-based

federal agent killed  cloud-based solution that is Federal Information Security Management Act of 2002 (FISMA)-compliant, servicing an entire Cabinet-level agency. Indeed, the DOI is putting its trust into the reported solution, which is slated to support e-mail archiving, enterprise records, document management program, case management, and capture (including mobile and social media records) for 92,000 employees and contractors. OpenText provides more information about its cloud offerings here . Read More

Feds Warms Up to ERP Spending, but Will Contractors and Their ERP Vendors Comply? Part One: Event Summary and Market Impact


There has been noise in the US public sector about a strong federal (Feds) interest in ERP applications. This, coupled with the Feds customary huge purchasing appetite for goods and services ranging from consulting to purchasing military devices and components, building, many businesses that have previously competed only in the commercial sector are tempted to feed the Feds. However, the Feds' peculiar and idiosyncratic regulatory requirements provide high barriers to entry, and novice companies that are not already offering the functionality for the sector will likely not be able to tap the recent surge in Defense and other federal markets.

federal agent killed  It appears that the federal market's hunger for enterprise resource planning (ERP) systems will not subside any time soon. Namely, driven by system consolidation at the Department of Homeland Security and Administration management mandates, the federal market for ERP products and services will hit $7.7 billion (USD) in fiscal 2009, a 37 percent increase over fiscal 2004 spending of $5.6 billion (USD), according to a report released at the end of August by INPUT ( www.input.com ), the leading provider of Read More