Home
 > search for

Featured Documents related to »  federal agent killed

Building the Small Contact Center
Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that

federal agent killed  the Small Contact Center Building the Small Contact Center If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Zeacom, the leading provider of Contact Center and Unified Communications (UC) software and services. Source : Zeacom Resources Related to Building the Small Contact Center : Contact Management System (CMS) (Wikipedia) Building the Small Contact Center Contact Centers is also known as : Contact Center Application , Contact Read More...
Small Business Software (SBS)
The Small Business Software (SBS) evaluation model targets functional requirements for fully featured solutions designed to support all business requirements of a typical small business. Extending ...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » federal agent killed


Federal Procurement Essentials: Sealed Bidding
Selling to the government can bring new life to contract winners, particularly small and medium businesses. In fact, organizations that understand and leverage

federal agent killed  Bidding Introduction The US Federal Acquisition Regulation (FAR) defines methods and processes for the contractual acquisition performed by any federal entity of any asset, whether material (goods, products, or construction) or immaterial (services). Although these policies and procedures differ in essence, they share the same procurement standard, that's to say the promotion of competition to the maximum extent: so-called full and open competition (FOC). Competitive Procurement and Sealed Bidding Read More...
The Truth about Agent versus Agentless Monitoring
Monitoring servers, environments (physical and virtual), platforms (AIX, Solaris, Windows, VMware, HP/UX, Linux, Novell), applications (e-mail, Web, CRM, ERP, e

federal agent killed  Truth about Agent versus Agentless Monitoring Monitoring servers, environments (physical and virtual), platforms (AIX, Solaris, Windows, VMware, HP/UX, Linux, Novell), applications (e-mail, Web, CRM, ERP, e-commerce), and services (service level agreements) is critical for IT departments. But it can be a daunting task to find the right monitoring solution. This paper examines the differences between agent and agentless monitoring, to help you make the right decision. Read More...
The Watershed Moment in FISMA 2.0
The Federal Information Security Amendments Act of 2010 (FISMA 2.0) contains several major new provisions, the most significant of which may be a requirement

federal agent killed  in FISMA 2.0 The Federal Information Security Amendments Act of 2010 (FISMA 2.0) contains several major new provisions, the most significant of which may be a requirement that every agency’s security program include “continuous automated monitoring of information systems used or operated by an agency or by a contractor of an agency or other organization on behalf of an agency.” This paper examines the implications of this requirement and looks at a set of host-based services that can be used to Read More...
Case Study: R.G. Barry
R.G. Barry, a leading developer and marketer of accessory footwear, lacked real-time visibility into production schedules at its factories. As a result, the

federal agent killed  Study: R.G. Barry The Internet has given global sourcing companies an affordable communication infrastructure for managing a wide range of applications. Using the Internet as a communications tool, NGC has developed a state-of-the-art sourcing and production system. Source: New Generation Computing, Inc. Resources Related to Case Study: R.G. Barry : Global sourcing (Wikipedia) Case Study: R.G. Barry Global Sourcing is also known as : Global Sourcing Software , Global Sourcing Solution , Advanced Read More...
Knowledge Management: The Core of Service Resolution Management
Businesses today need to demonstrate their value to customers by making information that is relevant to them accessible. Hence the need for knowledge management

federal agent killed  Management: The Core of Service Resolution Management Today's businesses are faced with the reality of customers expecting and demanding more multichannel information and better service from call centers than ever before. Integrating call center service resolution management (SRM) into customer relationship management (CRM) can help companies retain both their call center agents and their customers. For more background, please see Integrating Customer Relationship Management and Service Read More...
Case Study: Royal LePage
Royal LePage, a Canadian real estate franchiser, originally implemented a learning management system (LMS) that proved to be cumbersome and of little benefit to

federal agent killed  Study: Royal LePage Royal LePage, a Canadian real estate franchiser, originally implemented a learning management system (LMS) that proved to be cumbersome and of little benefit to agents. By moving over to a SumTotal LMS solution, participation increased by 150 percent, with an expanded range of agent certification courses on offer. And, salespeople are ready for the field faster than before. Learn more about the benefits of LMS systems. Read More...
i2 Bleeds In Shark-Infested Waters
What a difference a year makes. Two months after the Nike debacle, more than a dozen class action lawsuits for securities fraud are now pending in federal and

federal agent killed  supply chain,supply chain software companies,supply chain softwares,supply chain companies,erp software companies,supply chain software,supply chain optimization software,supply chain company,supply chain program,scm software companies,supply chain management systems,erp comparison,supply chain visibility,erp solutions,erp software libre Read More...
Going Home-Which Road Do You Take? Talent Assessment in the Remote Agent Model
Over the last 10 years, interest in remote agent contact center models has steadily increased, as more companies continue to shift contact center capacity from

federal agent killed  Home-Which Road Do You Take? Talent Assessment in the Remote Agent Model Over the last 10 years, interest in remote agent contact center models has steadily increased, as more companies continue to shift contact center capacity from the traditional brick and mortar infrastructure to the remote agent model due to the low investment and high returns, including higher employee engagement. Read this white paper and learn about four talent assessment strategies for a successful home agent model. Read More...
Has KANA Gotten Its Mojo Back? - Part 2
Part 1 of this blog series presented the opportunity of service economy and associated complexity of providing consistently an experience of customer service

federal agent killed  KANA Gotten Its Mojo Back? - Part 2 Part 1 of this blog series presented the opportunity of  service economy  and associated complexity of providing consistently an experience of  customer service excellence . The article then introduced KANA Software , a provider of Service Experience Management (SEM) solutions. Although KANA has focused on enabling superior customer service for its enterprise clients since being founded in 1996, it has experienced periods of ups and downs. Having been acquired and Read More...
HR Compliance: 4 Things Your Company Can Do to Avoid a Lawsuit
Every so often we hear about companies being sued by their former employees for alleged unfair or illegal HR practices. Whether the claims relate to sexual

federal agent killed  organization must comply with federal laws that make it illegal to discriminate against a job applicant because of the person's race, color, religion, sex (including pregnancy), national origin, age (40 years or older), disability, or genetic information, as outlined by the U.S. Equal Employment Opportunity Commission and with the safeguards of employee rights established and enforced by the National Labor Relations Board . Companies in noncompliance can be held liable to claims of unfair employment Read More...
Intentia Floats Vaporware Agent to Replace Business Planning
Intentia announces an intelligent negotiating agent for its enterprise resource planning software.

federal agent killed  Floats Vaporware Agent to Replace Business Planning Event Summary Intentia International AB is a provider of enterprise resource planning software called Movex for mid-sized companies (See TEC Technology Research Note: Intentia: Java Evolution From AS/400 October 1st, 1999). Intentia recently announced Movex Intelligent Agent for the fourth quarter of 2000. Movex Intelligent Agent will, according to the company, find and negotiate deals instead of having personnel do it. The product will be Read More...
Maximizing the Savings of Call-center Multisourcing While Protecting Service Levels
Are you moving to call-center multisourcing to save money? Did you know that many multisourced agents use varied and unreliable systems? This leads to

federal agent killed  the Savings of Call-center Multisourcing While Protecting Service Levels Are you moving to call-center multisourcing to save money? Did you know that many multisourced agents use varied and unreliable systems? This leads to unavailable agents and, consequently, long waits for your customers. Are all call centers like this? No. Call centers using a common hosted platform share tools and unify agent management, resulting in answered calls and positive customer experiences Read More...
OKENA Brews Up a StormSystem that Secures All Applications
OKENA's announcement of their product line StormSystem indicates that they intend to grow and expand their innovative intrusion prevention system with highly

federal agent killed  Industry Focus Information Technology, Federal Agencies, E-Commerce, Financial Services Key Features INCORE Technology, Automated Learning Employees 51 Website URL http://www.okena.com/ Contact Information 781-209-3200   Product Strategy and Trajectory OKENA sells StormSystem directly as well as through its channel partners. With an OPSEC partnership with Check Point, OKENA hopes to assist Firewall-1 and VPN-1 customers that want the added protection of application security and extension of security out Read More...
Federal Contract Management and Vendors' Readiness Part One: Entry of Small Vendors into Federal Contracts
When all enterprise vendors go for ERP and like solutions to help improve the business of small, midsize, and large aerospace and defense (A&D); engineer-to

federal agent killed  of Small Vendors into Federal Contracts Event Summary In the market for application software there is a large number of small, highly focused vendors. The business model for these vendors focuses on a relatively small, tightly defined market with specific requirements that cannot be met with more generic products. These specialists, boutique, or niche vendors (neither of these terms is meant in a derogatory manner) will compete by having in-depth product functions and intimate knowledge of their market Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others