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Mountainous Investment Transforms Enterprise Management Software Vendor
After decades of father-son stewardship, Deltek has been transformed by a New Mountain Capital LLC majority capital investment. Already a recognized enterprise

federal agents arrested  business with the US federal government. Its solutions provide capabilities that enable customers to maintain their accounting records in a manner approved by the Defense Contract Audit Agency (DCAA) and other governmental oversight sets of rules such as federal accounting regulations (FAR) and cost account standards (CAS). The US government requires its contractors to collect and allocate cost in certain ways. For example, according to DCAA rules, labor costs must be recorded daily. Also, a contractor Read More...
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Documents related to » federal agents arrested


Preparing Yourself for the EHR Mandate in Massachusetts
In a climate of economic crisis, federal and state governments are examining ways to evolve the health care system. One way is to adopt an electronic health

federal agents arrested  climate of economic crisis, federal and state governments are examining ways to effectively evolve the healthcare system. Many in the health industry and in the government have proposed that one method for combating the problem may be to have healthcare providers entirely forgo the traditional paper method of medical documentation in lieu of adopting an electronic health record (EHR) system. On the first of this year, a Massachusetts bill was put into effect that utilizes just such technological Read More...
How to Comply with Data Security Regulations
A remote data backup solution can be compliant with almost any international, federal, or state data protection regulation@and can be compliant with the common

federal agents arrested  : Remote Data , Federal Data , State Data , Most Data , Mirrored Data , Financial Data , Client Data , Enterprise Data , Secure Data , Lost Data , Restoring Data , Online Data , Comply Data , Computer Data , System Data , Management Data , Business Data , Access Data , Ensure Data , Database Backups , Database Protection , Database Encryption , Database Centers , Database Offsite , Database Policy , Database Issues , Database Compliance , Database Solutions , Database Privacy , Database Technology , Read More...
How Does Fortiva Meet FRCP Requirements?
Does your business have a records management policy that addresses e-mail? Well if it doesn’t, now’s the time to consider adopting one. To meet Federal Rules of

federal agents arrested  adopting one. To meet Federal Rules of Civil Procedure (FRCP) requirements, businesses must create and enforce a clear corporate messaging policy. With Fortiva’s on-demand archiving solution, your legal team can easily develop e-mail policies—making compliance with legal discovery demands much easier. Read More...
i2 Bleeds In Shark-Infested Waters
What a difference a year makes. Two months after the Nike debacle, more than a dozen class action lawsuits for securities fraud are now pending in federal and

federal agents arrested  supply chain,supply chain software companies,supply chain softwares,supply chain companies,erp software companies,supply chain software,supply chain optimization software,supply chain company,supply chain program,scm software companies,supply chain management systems,erp comparison,supply chain visibility,erp solutions,erp software libre Read More...
The Truth about Agent Training and Turnover in the Contact Center
Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is

federal agents arrested  Truth about Agent Training and Turnover in the Contact Center Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures. Read More...
RGM Informatica Ltda
Founded in 1995, RGM Informatica aims to develop solutions for projects of Information Technology.Currently, the company works in the area at the municipal

federal agents arrested  municipal government, state and federal. RGM has been requested by the corporate market as a partner from Microsoft Business Solution in technology and processes, given its expertise in solutions with creativity, to improve productivity in the use of information with Microsoft Dynamics AX and related technology. Read More...
Secure Information Exchange in an Insecure World
You’re already well aware that secure file delivery is key to your company’s information security. But are you one of many who don’t know how to send a file

federal agents arrested  but aren’t sure about federal and state compliance? Knowing how to keep data secure doesn’t have to be top secret. Learn more about a delivery server that can give you confidence about your confidential data. Read More...
6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

federal agents arrested  Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond Six Key Elements to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Acquired by Consona Corporation in 2006, Onyx Software had always been a strong player in the CRM marketplace, consistently maintaining a vision around product quality Read More...
Rules, Tools, Policies, and Best Practices for Compliance in the United States
A strategic compliance program can help employers in the United States (US) reduce the likelihood of litigation, regulatory investigations, security breaches

federal agents arrested  parties 20 years in federal prison and fines of $15 million. Gramm-Leach-Bliley Act (GLBA) : Under GLBA, financial services firms and other businesses are legally obligated to protect the privacy of customers and their nonpublic personal information. Email management is fundamental to GLBA compliance. Security breaches, intercepted messages, corrupted files, and leaked, stolen, or lost data can put your organization at risk of noncompliance. Failure to comply with GLBA can result in 10 years in prison Read More...
HR Compliance: 4 Things Your Company Can Do to Avoid a Lawsuit
Every so often we hear about companies being sued by their former employees for alleged unfair or illegal HR practices. Whether the claims relate to sexual

federal agents arrested  organization must comply with federal laws that make it illegal to discriminate against a job applicant because of the person's race, color, religion, sex (including pregnancy), national origin, age (40 years or older), disability, or genetic information, as outlined by the U.S. Equal Employment Opportunity Commission and with the safeguards of employee rights established and enforced by the National Labor Relations Board . Companies in noncompliance can be held liable to claims of unfair employment Read More...
Case Study: Celina Insurance Group
Celina Insurance Group, a mutual insurance carrier that serves eight states in the midwestern US, wanted to increase competitiveness against larger insurance

federal agents arrested  Study: Celina Insurance Group Celina Insurance Group, a mutual insurance carrier that serves eight states in the midwestern US, wanted to increase competitiveness against larger insurance carriers by integrating independent agents into business processes and providing superior services and support. Find out how a new collaborative extranet helped the company reduce policy turnaround times, improve service to agents and customers, and more. Read More...
First Federal Banks On Its Employees with Blue
The success of Kentucky (US)-based First Federal Savings Bank can largely be attributed to its sophisticated review process. The bank conducts an annual 360

federal agents arrested  Federal Banks On Its Employees with Blue The success of Kentucky (US)-based First Federal Savings Bank can largely be attributed to its sophisticated review process. The bank conducts an annual 360 review for each of its employees. Besides rating themselves, employees are also evaluated by peers, subordinates, and supervisors. To conduct these reviews, the bank uses Blue/360, a web-based multi-rater application designed specifically for conducting 360 reviews. Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

federal agents arrested  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application's ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More...
A Product Note: Attensity and the Voice of the Customer
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge

federal agents arrested  Product Note: Attensity and the Voice of the Customer About Attensity Attensity , an organization with more than 10 years of experience in the customer intelligence market, provides solutions for analysis of unstructured data and offers a new breed of Customer Experience Management (CEM) solutions. The company is headquartered in Palo Alto, California, with offices throughout the United States, Germany, and the United Kingdom. As customer conversations can be used to enhance an organization’s products Read More...

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