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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 government procurement service


Federal Procurement Essentials: Sealed Bidding
Selling to the government can bring new life to contract winners, particularly small and medium businesses. In fact, organizations that understand and leverage

government procurement service  Conclusion Selling to the government can bring new life to contract winners, particularly small and medium businesses (SMB) mastering federal contracting rules. In fact, organizations that understand and leverage federal acquisition methods and processes can grow from scratch to a profitable bottom line, whatever their size. The solution does not lie in trying to dodge procurement rules that might seem too strict to would-be contractors. As a friend (let's call him Norm) coming from the direct lineage of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

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Documents related to » government procurement service

Maximizing the Value of Economic Stimulus Funds: Transparency and Accountability in Government Agencies


The American Recovery and Reinvestment Act (ARRA), designed to quickly stimulate economic recovery in the US, also marks the start of a new era in the regulation, oversight, and accountability of the use of public funds. Agencies at all government levels will be challenged to maintain focus on programs that achieve long-term results—while ensuring they adhere to the complex requirements for stimulus funds. Learn more.

government procurement service  Policy Initiatives | Power Government | Process Automation | Process Management | Process Management Software | Process Mapping | Process Modeling | Process Centric | Procurement Policy | Product Development | Productivity Initiatives | Program Management | Program Requirements | Programs Projects | Project Analysis | Project Application | Project Applications | Project Approach | Project Architecture | Project Best Practices | Project Centric | Project Centric Management | Project Development | Project Read More

Enterprises May Be Overlooking Profits from After-sales Service


If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will lead in turn to significant overall profit margins.

government procurement service  market growth and favorable government policies. For instance, the Indian government recently announced policies to enhance India's status as a major hub for small car manufacturing. Demand for small cars in India is already reaching double-digit growth annually, and after this governmental policy is instituted, growth is going to explode. All this will lead to high growth for service parts management. Similarly, the use of computers, mobiles, and many hand-held devices has been growing, and the need for Read More

Big ERP Players Courting Government Agencies


There has been significant activity in the public sector, with all major players winning important new federal contracts for Enterprise Resource Planning (ERP). This strong government interest in ERP applications means that ERP seems to be getting some infusion from this sector at least.

government procurement service  said. The way the government is approaching ERP is similar to how ERP was adopted in the commercial world several years ago, Perkins said. Most agencies are starting in one of three areas: back-office applications; supplier applications, such as procurement and supply chain management (SCM); or citizen facing applications, such as customer relationship management (CRM), he said. Eventually, agencies will be doing all three, Perkins said. With that in mind, ERP vendors have been taking software they develo Read More

e-Business Service Provider Evaluation & Selection


This is a transcript of an audio conference on E-Business Service Provider Evaluation and Selection presented by TechnologyEvaluation.Com. The presentation used the TEC patented selection engine WebTESS to conduct a live real time evaluation and selection. It then reviewed the critical differentiating service provider criteria, as well as detailed comparisons of competing vendors within the various types of DBSPs.

government procurement service  or citizen or other government etc. We have adopted the generic term Digital Business Service Provider or DBSP as the a way of describing the area, and reserved e-business service provider for profit taking companies building out digital capabilities to sell and buy over electronic networks. From our research, there a number of flavors of DBSPs arising historically from advances in computer and network technologies. Briefly, the main DBSPs arose from seven sources: Legacy/Traditional Consulting Houses, wh Read More

E-Business Customer Service Success at H.B. Fuller Company


Chemical company H.B. Fuller has leveraged the Internet to improve their level of customer service.

government procurement service  answering service,professional answering service,phone answering service,fulsol,fuller brush coupons,call answering service,24 hour answering service,fullerbrush,phone answering services,answering services,fuller products,fuller hair brushes Read More

Service Level Agreements for Manufacturers and Software Vendors in the Supply Chain


Supply chains are very complex, as is discrete manufacturing and the software that addresses its needs. To ease the complexities, service level agreements are developed so that all parties involved remain on the same page and product delivery is facilitated.

government procurement service  with both business and governmental law when conducting business. Internal and external policies need to be addressed in the same flavor as is done with compliance issues (point 1 above), in that when negotiations are taking place, both parties know what is expected of them so that business practices will not be compromised. How will communication between all parties take place? Channels of communication need to be established at the beginning of negotiations in order for all elements to fall into place. Read More

7 Ways Service Culture Can Drive Revenue


Every field service manager and executive strives for the same goal: delight customers while increasing profits. But achieving this holy grail of field service often proves elusive. Why? Because service companies often take a tactical perspective to solving issues while ignoring cultural changes that are equally important. Know 7 ways to build a strong culture in your service business so you can achieve your business goal.

government procurement service  field service management,FSM software,field service culture,field service company executives,field service revenue goals,field service business success,ServiceMax Read More

Evaluating Cloud-Based ERP for Professional Service Organizations


In the webcast Top 5 Reasons Professional Services Organizations Are Embracing the Cloud to learn about: the impact of cloud technology on PSOs; t...

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Case Study: VAI Improves Customer Service with Business Portal


Vormittag Associates, Inc. (VAI) provides enterprise resource planning software and associated services to clients in the manufacturing, wholesale, and retail industries. To facilitate everyday business processes, VAI began to consider a business portal. As a software provider, VAI was intimately familiar with a number of portal products, and decided that IBM Workplace Services Express was best suited for the company.

government procurement service  improve customer service,voice customer,customer service email,customer experience,customer care solutions,customer service training programs,business solutions,improve customer satisfaction,customer service surveys,customer loyalty training,crm software,improving customer satisfaction Read More

Delivering Superior Customer Service through Multiple Channels


Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

government procurement service  delivering superior customer service multiple channels,delivering,superior,customer,service,multiple,channels,superior customer service multiple channels,delivering customer service multiple channels,delivering superior service multiple channels,delivering superior customer multiple channels. Read More

A Leader in Service Management Tackles Multidimensional Growth


Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management (SLM) platform. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), runs down the company's history of acquisitions and developments, and interviews Mark Vigoroso, Servigistics' senior vice president of global marketing and alliances.

government procurement service  servigistics,service lifecycle management platform,service knowledge management suite,strategic service management,mark vigoroso,servigistics inc,servigistics careers,servigistics service parts management,servigistics.com Read More

3 Tips for Integrating Field Service Management Software with ERP


Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources.

government procurement service  field service management,integrated field service,field service software,service management data,field service API,service management system,IFS service management Read More

Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

government procurement service  industry watch, crm, customer service, salesforce.com, service cloud, cx, customer experience, salesforce1, mobile, mobile app, mobile chat, Salesforce1 Service SOS, in-app support Read More

Transform Your Service Organization into a Performance-driven Leader


Performance management is key in service optimization. Without the ability to measure the business value of your actions, you are essentially driving blind, not knowing whether your decisions are taking you in the right direction. Measurement, however, is only as useful as your ability to translate it into action. See how to enact change throughout your organization via the agility of your solution and the processes to tie everything together.

government procurement service  service organization,mobile workforce,mobile workforce management,field service strategy,ViryaNet,field service efficiency,field service performance,field service operational excellence,field service organization performance,performance-driven service organization Read More