When negotiating a contract with a computer maintenance management system (CMMS) vendor the guiding principals and definition of the project must first be determined. Deliverables, pricing options, payment terms, continuance, product and service quality, and liabilities are additional areas that must be considered in negotiations.
must be considered in negotiations. Many people find negotiating contracts intimidating, regardless of which side of the table you happen to be on. This is understandable given what's at stake — a price, quality of product and service to be provided, and a long-term relationship. As a result, some companies prefer to retain a lawyer, accountant or consultant to help them through the process. The following are some key elements found in a typical contract with a CMMS vendor. This by no means, however,