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Ask the Experts: Is Hosted CRM Really the Right Option for You?
We submitted this question to our analyst team to get their collective opinion. Read on to find out what they had to say.Leslie SatensteinWith the advent

procuring clause  is not inherent when procuring the solution. As well, larger firms will want a more complete CRM package, including features such as analytics, sales and customer forecasting, etc. Thus, there are many advantages to an in-house solution for organizations in the call center environment. Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » procuring clause


Supply Chain Operations Reference and Other Features in ASW
IBS may be the first vendor to fully integrate a supply chain operations reference model in its business intelligence solution. Customers receive more efficient

procuring clause  placing orders, business partners procuring goods from suppliers, or groups updating internal systems information for use in decision-making. Integration has become one of the fastest growing segments of the IT market, since there is a large need to connect different platforms and applications in order to increase efficiency and coordinate business units, without having to discard and replace existing systems. The acquisition of Accima Technologies in late 2003, with the product Integrator, has since Read More
IBM Express-es Its Candid Desire For SMEs Part Three: Challenges and User Recommendations
IBM still suffers from the image problem of being associated with products and services for very large organizations, and it will need to muster a major

procuring clause  Express-es Its Candid Desire For SMEs Part Three: Challenges and User Recommendations IBM's Challenges Despite IBM Corporation's (NYSE: IBM) clout at selling its services, its recognition as an SME product provider has yet to be established, although the mid-market segment has accounted for $20 billion in 2002, which was almost a quarter of its $81 billion total revenue in 2002, and without the newly allocated resources for the Express program, which include a 6,000-person sales organization and a $200 Read More
Maintenance Software--How to Negotiate Successful Contracts with CMMS Vendors
When negotiating a contract with a computer maintenance management system (CMMS) vendor the guiding principals and definition of the project must first be

procuring clause  Software--How to Negotiate Successful Contracts with CMMS Vendors Maintenance Software—How to Negotiate Successful Contracts with CMMS Vendors Featured Author - David Berger - February 25, 2004 Introduction When negotiating a contract with a computer maintenance management system (CMMS) vendor the guiding principals and definition of the project must first be determined. Deliverables, pricing options, payment terms, continuance, product and service quality, and liabilities are additional Read More
ERP Systems Buyer’s Guide
The implementation of an enterprise resource planning (ERP) system to automate business processes is a strategic investment. Buying the right system and

procuring clause  a prospective buyer while procuring an ERP system are as follows: Buyer: What type of buyer are you and what are your particular needs? Product: What product features and functionality should you focus on? Cost: What expectations should you have for price, indirect costs and ROI? Vendor: What will you need from the vendor during the sales, installation and support?   Buyer Focus By identifying yourself with one of the following buyer types, you will have a much more efficient product selection process. Read More
How to Measure Customer Satisfaction
Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating

procuring clause  to Measure Customer Satisfaction Originally Published - April 30, 2008 Project-based organizations place a lot of emphasis on customer satisfaction, and rightly so, as customer satisfaction is the key for improving these companies' internal processes. A customer satisfaction rating (CSR) is often obtained through a questionnaire—the customer satisfaction survey (CSS). This method, however, suffers from the drawback of customers likely being emotionally influenced while filling out these Read More
Middlesbrough Council Selects UNIT4 Agresso
Middlesbrough Council selects the UNIT4 Agresso Local Government ERP platform to help it transform and modernize its operations.

procuring clause  UK government departments for procuring information technology [IT] solutions), and has a particularly large footprint in Teeside, with four of the five councils in the region using UNIT4 Agresso.   The ERP platform, which replaces a legacy SAP system, will be delivered via UNIT4 Cloud to support services in finance, human resources (HR), procurement, and payroll at the council. The project scope also includes the provision of a finance and procurement platform for more than 50 council-maintained Read More
Webtime Now Legal
A court ruled illegal a one-year restriction that would have prevented an employee from working for a competitor.

procuring clause  Now Legal Webtime Now Legal D. Geller - November 2, 1999 Event Summary It is common for a company to require new hires to sign agreements that would prevent them from working for competitors after they leave the company. Mark Schlack signed a one-year contract with EarthWeb in October 1998, according to the New York Law Journal. The following September he resigned to take a position with a new website, Itworld.com, to be launched by IDG in January. EarthWeb tried to enforce the non-competition Read More
Made2Manage Systems 'One Year After': Reenergized and Growing Part Five: Summary, Challenges, and User Recommendations
Although not necessarily unique to Made2Manage Systems, the strategy of taking a deep breath and reflecting upon how to proactively better serve existing

procuring clause  Systems 'One Year After': Reenergized and Growing Part Five: Summary, Challenges, and User Recommendations Summary Made2Manage Systems Inc ., a former public provider of broad enterprise business systems for small and mid-sized discrete manufacturers, decided over a year ago to go private under wealthy Battery Ventures . The vendor has produced tangible benefits for existing customers (e.g., the vendor's stability and sensible delivery of product functionality with increased product quality). Read More
Project Lifecycle Management Implies Long Term Value; Forget the Total Cost of Ownership Fuss
Understanding the nature and specifics of your product development life cycles, and especially new product design and initiation, can help you realize tangible

procuring clause  economic impacts associated with procuring, using, and maintaining IT application components over time. In short, it is the cradle to grave costs associated to IT investments. TCO of a PLM environment is the total cost of procuring, operating, and maintaining PLM applications including hardware, software, training, peripherals, servers and local area networks (LAN) equipment including hidden and indirect costs like training and support throughout the life cycle of the PLM software assets. Consulting Read More
AribaLIVE 2012: What Was Jolly Good (and What Could Improve) - Part 2
Part 1 of this blog series analyzed the positive impressions from my attendance of the AribaLIVE 2012 user event. Still, while it might appear that Ariba is

procuring clause  out about sourcing and procuring complex or “to order” type of manufactured products. In any case, there are a number of current challenges or opportunities for Ariba. For one, Ariba is not necessarily the best solution in the following realms: Contract management –  in light of Upside Software  and arguably IBM Emptoris Sourcing optimization – in light of CombineNet and TradeExtensions (and perhaps Emptoris, BravoSolution, Iasta , etc.). Ariba can handle most of the use cases for sourcing Read More
Oracle8i Release 2 - Ready to Storm the Web
On November 15, Oracle Corp., announced the pending availability of Oracle8i Release 2, the follow-on to Oracle8i, the most rapidly adopted database product

procuring clause  Release 2 - Ready to Storm the Web Event Summary LOS ANGELES, ORACLE OPENWORLD '99, Nov. 15 /PRNewswire/ -- At Oracle OpenWorld '99 today, Oracle Corp., announced the pending availability of Oracle8i Release 2, the follow-on to Oracle8i, the most rapidly adopted database product ever released by the company. To date, more than 5000 Dot Coms and other enterprises are powering their e-businesses with Oracle8i, the database designed for the Internet. Additionally, over 800 Independent Software Read More
EAI Market Consolidation Continues With Peregrine Acquisition of Extricity
Peregrine Systems, Inc. a provider of Electronic Market Enablement and Infrastructure Management solutions, has signed a definitive agreement to acquire

procuring clause   Read More
Upside Software Remains on the Upside of the Contract Management Market
My recent article entitled “Why Should Enterprises Manage their Contracts Closely?” analyzed the importance of enterprise-wide contract lifecycle management

procuring clause  Software Remains on the Upside of the Contract Management Market My recent article entitled “Why Should Enterprises Manage their Contracts Closely?” analyzed the importance of enterprise-wide contract lifecycle management (CLM) solutions and stated that many enterprises still use inappropriate makeshift tools to manage their important  contractual terms  and conditions. The article concluded with the fact that  enterprise resource planning (ERP)  systems handle transactional details of an Read More
Outsourcing
Business Connexion solutions focus on five areas: Technology Infrastructure: providing the technology foundation including servers, storage, networking

procuring clause  and ICT expertise when procuring technology. Read More

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