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CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a

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Customer Care and Billing (CC&B)
Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediat...
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Documents related to » protestant dating a catholic


6 Key Elements-A Guide to Delivering a Consistent Outstanding Customer Experience in the Contact Centre and Beyond
Customers are the lifeblood of any business, and receiving quality customer service is a major factor in their purchasing decisions. There are six key elements

protestant dating a catholic  customer intelligence,customer service,consumer relationship system,business intelligence,enterprise relationship management,employee experience management,customer experience,consumer relationship system Read More...
Facing A Selection? Try A Knowledge-Based Matchmaker Part 3: Comparing Three ERP Vendors
This part illustrates how selecting the right ERP product depends on each client's requirements. Epicor, QAD, and Ramco Systems' rank can change with different

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Frontstep (Nee Symix Systems) A Step Closer To A Turnaround
While Frontstep reported its fourth consecutive loss in Q2 2001, which was also the first quarter the company operated under the new name, the latest license

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Why Project Portfolio Management Is a Must-have Strategic Asset in a Down Economy
Project portfolio management (PPM) software can provide a dynamic decision-making process for assessing projects such as portfolios, prioritizing projects, and

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Global Trade Hits Home at MegaResistCap-Part II: A Little Knowledge Goes a Long Way
When we left Jim, it was 7 pm, Sunday night. Jim, director of IT at MegaResistCap, had received a message from his CIO. The company’s legal counsel wanted to

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“It’s a Notebook!” “It’s a Paperweight!” “Wait - It’s Both!”
Some Toshiba notebook buyers got a nasty surprise when they found their Intel CPU had died. Will Toshiba switch from “Intel Inside” to “AMD Instead”?

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A Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate
Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s

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Baan Seeking A New Foster Home -- A Déjà vu Or Not Quite?
Given Invensys' irrevocable decision to give up Baan for another adoption after all, one is to wonder whether this is the 'year 2000 revisited' or whether Baan

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Scala Shows Far More Than A Bit Of A Backbone Part 3: Challenges and User Recommendations
Although the value proposition offered by Scala should bode well to creating increased demand and acceptance of the Scala offering in the global SME market

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A Couple of
As is the case with white papers, vendors' press releases (PR) can range from blatant bragging about the

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A CRM System Needs A Data Strategy
A customer relationship management (CRM) system is inherently valuable for supporting customer acquisition and retention by gathering data from each contact

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A Quiet ERP Vendor Merger That’s Worth a Closer Look
The CMS Software-XKO Software merger into Solarsoft Business Solutions offers proof that smaller enterprise resource planning vendors are not extinct yet

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What Makes a Good IT White Paper Good… and a Bad IT White Paper Very, Very Bad…
A white paper is a document or “brief” (and yes, perhaps unfortunately, I mean “brief” in the sense of something that informs rather than something that is

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PeopleSoft: No More a Humble Kid From a Rough Neighborhood?
PeopleSoft has been on a quest to dramatically improve its customer service & support by weeding out its 3rd-party consulting partners. PeopleSoft also has a

protestant dating a catholic  peoplesoft consulting,peoplesoft consultants,peoplesoft online training,peoplesoft hcm 9.0,peoplesoft jobs,peoplesoft hcm jobs,peoplesoft dba jobs,peoplesoft 9.0 upgrade,peoplesoft tools,peoplesoft products,peoplesoft module,peoplesoft hris,peoplesoft resumes,peoplesoft application engine,peoplesoft application Read More...

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