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5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections
Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact

response to rfp  capabilities in their RFP response and are unable to substantiate it during the demo. We’ve spent time thus far in this paper talking about the functionality of the solutions and ensuring that we know what to evaluate and how to evaluate in a structured manner. Beyond the software there are a number of other factors that also need to be considered. Some of the most important considerations are outlined on the following page. Alternative Software Deployment Models Over the last 5 years the business Read More...
Outsourcing, Applications Software
This RFP is focused on the selection of companies who provide outsource services in the areas of application software. The typical types of activities that these outsource providers perform include...
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Documents related to » response to rfp


It’s About Process (or The Ability to Be Responsive)
Because business processes are often communicated in an ad hoc and unregulated manner, it can be difficult to standardize processes across organizations

response to rfp  60 percent; Cut inquiry response time by up to 90 percent; Increased inventory turns by 35 percent; and Cut manufacturing cycle time by 40 percent.   Conclusions In addition to the obvious processes for bug resolution, new feature requests and special service requests, which were mentioned in earlier parts of this blog series , some other potential low hanging fruit deployments for ResponsAbility could be a case management for insurance claims and a variety of processes that involve approvals as a Read More...
From Spreadsheet Chaos to an Integrated BPM Application in Six Steps
Spreadsheets can provide rudimentary business performance management (BPM) capabilities. But there are many reasons to leave them behind: improved collaboration

response to rfp  high volume of users, response time can become an issue, and any time lag in data access needs to be addressed. Depending on the particular business processes being automated, there can be very large usage spikes. Budgeting, in particular, can lead to hundreds, if not thousands, of users updating the database almost simultaneously. This can be a challenge for the selected software, but also places a burden on the corporate network. The challenge is to make sure the network, server, and communications Read More...
Reference Guide to Supply Chain Management (SCM) Features and Functions
This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority for your organization. Learn about

response to rfp  (for dispatching requirements), service response prioritization and optimization, allocation of scarce parts, and dispatch. Workforce optimization Workforce optimization is used for determining the right skill mix and location of personnel to support service demands. This can include on-site, co-managed personnel at the customer site. Logistics transportation and reverse logistics Transportation planning and execution has a significant role to play in the service supply chain. As in traditional models, Read More...
Finding the Key to Small Manufacturer's Profits - Part 2
Part 1 of this blog series discussed the genesis of ProfitKey International, one of the longest-standing enterprise resource planning (ERP) providers for small

response to rfp  , ProfitKey's flagship Rapid Response Management (RRM) product is more than 90 percent home grown and mostly offers out of the box functionality, which is critical to attaining new customers in the company's sweet spot market segment – conservative small and medium discrete  make-to-order (MTO)  manufacturers. In spite of the turbulent times that ProfitKey has experienced for over a decade (see Part 1) , its critical executives and employees have had long tenures. Thus, the vendor has dedicated Read More...
How to Use Technology to Redefine Today’s Economy
Daniel Burrus examines how using technology can not only help organizations lower costs and become more efficient, but also redefine today’s economy. Learn the

response to rfp  to Use Technology to Redefine Today’s Economy Today we’re in an era of technology-driven transformation. That means you can attain higher profits when you use technology to redefine your products, your services, and/or how the industry in general works. Unfortunately, most companies are using technology only one way—to lower costs and become more efficient. They view technology as a way to “do more with less,” “streamline the workflow,” and “trim expenses.” Sound familiar? While this Read More...
Product Developers Need to Shift to an All-Digital Mindset
Over the past several decades, processes to design and build cars, airplanes, and other products have typically followed a linear, sequential path. But the

response to rfp  Developers Need to Shift to an All-Digital Mindset Over the past several decades, processes to design and build cars, airplanes, and products used in various other industries have typically followed a linear, sequential path. This process typically started with product research, ideation, and concept development, followed by design and development, prototype and validation, leading to production, launch, operation, and, eventually, product retirement. Although widely used and straightforward, the Read More...
The Trap of Accountancy Systems; When to Move on to ERP
The differences between ERP and accountancy solutions are huge. Accountancy solutions help with financial management and statutory reporting, but do little to

response to rfp  Trap of Accountancy Systems; When to Move on to ERP Introduction For some entrepreneurial companies in the tornado of fast growth, staying with an accountancy system while the business expands is a quick fix that can cause long-term damage. Those companies may find that a system furnished by a vendor of accountancy systems retards growth—particularly in the case of manufacturing companies. Rather, manufacturing companies should implement an enterprise resource planning (ERP) system as soon as their Read More...
CMS Is to Content as SOA Is to Enterprise Applications
There’s no disputing the fact that content management systems (CMS) and service-oriented architecture (SOA) are closely related. From reuse, the ability to

response to rfp  Is to Content as SOA Is to Enterprise Applications There’s no disputing the fact that content management systems (CMS) and service-oriented architecture (SOA) are closely related. From reuse, the ability to loosely couple service and functions, to being able to combine services into a new form, SOA and CMS share many common threads in the enterprise world. Find out how the forces that have made SOA so important today are now doing the same for CMS in web site management. Read More...
Ross Systems Continues To Slip, But Pledges to Fight Tooth And Claw
Ross Systems' transition from ERP to e-commerce continues to be daunting. On November 14, the company announced yet another disappointing quarterly report owing

response to rfp  Systems Continues To Slip, But Pledges to Fight Tooth And Claw Ross Systems Continues To Slip, But Pledges to Fight Tooth And Claw P.J. Jakovljevic - December 22, 2000 Event Summary On November 14, Ross Systems, Inc. (NASDAQ:ROSS), a provider of ERP and e-business solutions for mid-market process manufacturers, reported results for its first quarter ended September 30, 2000. Revenues in the quarter were $14.2 million, down 39% from $23.3 million in the same quarter of the prior year. Particularly Read More...
Medallia to Offer New Text Analytics Functionality to Its Customer Experience Management Suite
The best way to capture customer experience is without a doubt the ability to interpret real customer sentiment, which is reason enough for Medallia to include

response to rfp  to Offer New Text Analytics Functionality to Its Customer Experience Management Suite The best way to capture customer experience is without a doubt the ability to interpret real customer sentiment, which is reason enough for Medallia to include text analytics capabilities to its already well-known Customer Experience Management Suite (CEM) . Points of note: this offering integrates fully with Medallia’s CEM solution. The vendor touts its ease of use, as well as the ability for users to acquire Read More...
8 Questions to Ask to Successfully Negotiate a Phone System Deal
Learn how to get the right phone system for your company's requirements in 8 Questions to Ask to Successfully Negotiate a Phone System Deal.

response to rfp  Questions to Ask to Successfully Negotiate a Phone System Deal Getting the wrong business phone system can be a costly, long-term mistake. Learn how to get the right phone system for your company's requirements in 8 Questions to Ask to Successfully Negotiate a Phone System Deal . From cost, service, and support considerations to features and future scalability, you'll know what to ask to get everything you need—from the right vendor, at the right price. Download your PDF copy of 8 Questions to Ask to Read More...
Want to Know How to Survive in a Down Economy? Then Look in Your Warehouse!
When I speak with distribution executives nowadays, they all say the same thing: “We are struggling to keep our heads above water because of the economy

response to rfp  to Know How to Survive in a Down Economy? Then Look in Your Warehouse! When I speak with distribution executives nowadays, they all say the same thing: “We are struggling to keep our heads above water because of the economy.” However, before the economy took a turn for the worse, they talked about low profit margins, high inventory levels with low turns, and an erosion of their profitability because of their warehouses. I am often forced to ask, “Is the economy really that bad? Or, is your Read More...
How to Reshape Your Supply Chain Network (and Why You Need to Do It Now)
The landscape of the supply chain has changed drastically over the past five years. It went from local to global in manufacturing, procurement, sourcing

response to rfp  to Reshape Your Supply Chain Network (and Why You Need to Do It Now) The landscape of the supply chain has changed drastically over the past five years. It went from local to global in manufacturing, procurement, sourcing, logistics, and customers. As such, there are some major challenges in the supply chain network: There are no boundaries within the network. There are no physical or virtual boundaries left within the supply chain. For example, the customer could be in North America and ordering a Read More...
How to Make People More Willing to Share Knowledge in Their PLM Environment
In Why Some People Don’t Like PLM, Graham McCall said that some product lifecycle management (PLM) users’ reluctance to share knowledge with others is the

response to rfp  to Make People More Willing to Share Knowledge in Their PLM Environment In Why Some People Don’t Like PLM , Graham McCall said that some product lifecycle management (PLM) users’ reluctance to share knowledge with others is the obstacle toward higher acceptance of PLM. I thought his point made perfect sense, and my instant reaction was to ask myself: How can this problem be resolved? Ideally, a PLM system is a platform for people to work together. This means that knowledge sharing is mutually Read More...

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