Home
 > search for

Featured Documents related to »  service businesses


Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses?
In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged

service businesses  market, software as a service (SaaS) is the technology of choice. These new approaches to selling ERP solutions are claimed to be more efficient, affordable, and simpler ways to reduce costs and address integration issues common in company-wide ERP implementations. By leveraging the Internet, the services model offered by SOA and SaaS has made ERP more attractive to all market segments. In the past, smaller organizations would not consider ERP initiatives due to ERPs exorbitant costs. ERP implementations Read More

ERP for Services (Non-manufacturing)
Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, a...
Start evaluating software now
Country:
 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » service businesses


One Vendor’s Mission to Make Service Businesses Click - Part 2
Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW). Until recently, the software company focused solely on workforce and service

service businesses  Vendor’s Mission to Make Service Businesses Click - Part 2 Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW). Until recently, the software company focused solely on workforce and service optimization solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor has added a few important growth engines, such as  mobile computing  solutions, shift planning (rostering) solutions, and solutions for Read More
One Vendor’s Mission to Make Service Businesses Click - Part 3
Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization

service businesses  Vendor’s Mission to Make Service Businesses Click - Part 3 Part 1 of this blog series introduced ClickSoftware Technologies (NASDAQ: CKSW), which until recently had focused solely on workforce and service optimization software solutions for large field service companies. Gradually, via both internal development and a few appetizing acquisitions in 2009, the vendor added a few important growth engines, such as  mobile computing  solutions, shift planning (rostering) solutions, and solutions for the  S Read More
Self-Service Business Intelligence and Analytics: The New Competitive Advantage for Midsize Businesses
Analytics is more important to success than ever before, and it’s a business practice that has momentum. This paper examines the barriers to adoption of

service businesses  Service Business Intelligence and Analytics: The New Competitive Advantage for Midsize Businesses Analytics is more important to success than ever before, and it’s a business practice that has momentum. This paper examines the barriers to adoption of analytics from an IT and end-user perspective, and shows how self-service analytics can eliminate these barriers. Self-service analytics empowers users to truly exploit the wealth of data available to them, while ensuring that the IT organization maintai Read More
One Vendor’s Mission to Make Service Businesses Click - Part 1
My recent series of tutorial articles entitled “Navigating Between Service Management Scylla @ Charybdis” and “The Magic Behind Planning and Executing (Optimal)

service businesses  Vendor’s Mission to Make Service Businesses Click - Part 1 My recent series of tutorial articles entitled  “Navigating Between Service Management Scylla & Charybdis”  and  “The Magic Behind Planning and Executing (Optimal) Service Supply Chains”  have drawn solid interest and valuable feedback. Along similar lines was the series on general workforce management (WFM) systems (i.e., not necessarily only in field service) entitled  “Integrated Workforce Management (WFM) Platforms: Fact or Fi Read More
Employee and Manager Self-Service: A Virtual Chameleon in the Workplace
In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units

service businesses  and Manager Self-Service: Self Service (Wikipedia) Employee and Manager Self-Service: A Virtual Chameleon in the Workplace Employee Self Service is also known as : Employee Benefits Self Service , Employee Manager Self Service , Employee Self Service Benefits , Employee Self Service Center , Employee Self Service Home Page , Employee Self Service Link , Employee Self Service Login , Employee Self Service Module , Employee Self Service New , Employee Self Service Online , Employee Self Service Page , Read More
The Delivery of Enabling Software as a Service
In the context of delivering applications as a service, the enabling software layer also needs to be delivered as a service. While there are a number of

service businesses  Enabling Software as a Service In the context of delivering applications as a service, the enabling software layer also needs to be delivered as a service. While there are a number of benefits to this model, there are also concerns preventing organizations from adopting it. All things considered, however, there is evidence that delivery of software as a service is a positive step to take. Read More
Bolstering the Call Center with Service Resolution Management Processes
Integrated customer relationship management and call center solutions (sometimes referred to as service resolution management) have, despite initial glitches

service businesses  the Call Center with Service Resolution Management Processes Originally Posted - December 14, 2007 To accommodate increasing customer demand for company and product information and for quick issue resolution, companies are now considering the benefits of online self-service systems. Knowledge management (KM) software is the key to such systems, as well as to integrating customer relationship management (CRM) and service resolution management (SRM). For more background, please see Integrating Customer Read More
Service Productization
Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel,

service businesses  Epicor Resources Related to Service Productization : Service Product Management (Wikipedia) Service Productization Service Productization is also known as : productization definition , productization of services , productization professional services , productization service , productized services , productizing services , download service productization , professional services productization , why productized services , integrated it service provider , productized service offering , b2b productization Read More
IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report


service businesses  Field Service Management: Field Service Management (FSM) Competitor Analysis Report Read More
IFS Field Service Management
IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service

service businesses  Field Service Management IFS Service Management is recognized as a best-of-breed software application for companies managing a field service workforce. It includes everything service organizations of all sizes need to profitably serve customers and is available on-premise or in the cloud. Standard functionality covers the entire field service lifecycle from customer relationship management (CRM), scheduling, and mobile service, to contract pricing, warranty repair, and parts management. Available extens Read More
The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

service businesses  Power of Web Self-Service In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We will also address how technology from Epicor Software Corporation, a leader in the CRM space, can help deliver successful self-service. Read More
Delivering Superior Customer Service through Multiple Channels
Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

service businesses  Superior Customer Service through Multiple Channels Delivering Superior Customer Service through Multiple Channels With multiple new channels of communication that bypass the traditional contact center, what's the most effective way to manage your customer service? Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery . You'll discover how best-in-class companies are leveraging tools like social media, customer Web portals, live chat, SMS, technical boards and forums, Read More
Managed Service Programs
Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology

service businesses  Service Programs Not only do today’s stakeholders expect little or no downtime, but they also value user experience as it contributes to their day-to-day activities. Technology teams must take end-to-end responsibility for service execution and operation so that users can focus on their core business and not worry about the engine running behind their organization. This paper provides insight into managed service projects and suggests some project management practices for improved service. Read More
The Power of Web Self-Service
In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We

service businesses  Power of Web Self-Service In this document, we will explore the power of online self-service and how it contributes to healthy customer relationships and delivers viable cost savings. We will also address how technology from Epicor Software Corporation, a leader in the CRM space, can help deliver successful self-service. Read More

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others