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The Ghost in the Machine: Where Has Process Automation Left the Consumer?
Business process automation is all very well and good. After all, nothing succeeds like success, especially automated success. But what is the effect of

social protest  to people in a social context. (Fournier, Susan [1998], Consumers and Their Brands: Developing Relationship Theory in Consumer Research, Journal of Consumer Research , 24 [March], 34373.) Thanks in part to the Internet, the list of things you can buy today is far, far more extensive than it was even thirty years ago. For twenty dollars you can rent a pet. For thirty bucks, you can outsource a bit of revenge. For forty, you can splurge on personal security. And for a tad more, a spouse. It all depends Read More...
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Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, part...
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Documents related to » social protest


From Sentiment to Insight-How Social Networking Can Support Engaged, Customer-Centric Retailing
The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers can choose to tap into consumer sentiment as expressed

social protest  Sentiment to Insight-How Social Networking Can Support Engaged, Customer-Centric Retailing The advent of social networking sites can help shed light into the dynamics of customer demand. Retailers can choose to tap into consumer sentiment as expressed on social media networks and get personal with the right customers through the use of sophisticated technology to turn “unstructured” sentiment into usable data that can then be meshed with other internal information to create business insights. Find Read More...
Social ERP Emerges—A Deep Dive into SAP Jam
In this report, TEC Senior ERP Analyst Ted Rohm takes a deep dive into the capabilities of the SAP Jam offering and highlights other solutions that make up SAP

social protest  that make up SAP’s social strategy. Read the report and see why SAP Jam the leading enterprise collaboration solution in the industry. Read More...
The Intelligence of Social Media (Part 1)
According to Wikipedia, “social media is online content created for people using highly accessible and scalable publishing technologies.” These days, networking

social protest  Intelligence of Social Media (Part 1) According to Wikipedia, “ social media is online content created for people using highly accessible and scalable publishing technologies. ” These days, networking is very different than it was in the past. A lot of social media services like Twitter , Facebook , LinkedIn , personal blogs, wikis, podcasts, and other types of media content generate big volumes of data. But more importantly, people contribute to the creation of this data by chatting, expressing Read More...
Sitecore Announces Social Starter Kit and Social Connected
During the Sitecore Symposium North America, Sitecore presented two new applications aimed at marketers interested in integrating customer engagement management

social protest  Announces Social Starter Kit and Social Connected During the Sitecore Symposium North America,  Sitecore presented two new applications  aimed at marketers interested in integrating customer engagement management with website content management (WCM). Social Starter Kit combines online communities delivered by Telligent  with Sitecore's customer engagement platform and WCM. This addresses a challenge that marketing professionals are facing because, as a rule, they are using separate software Read More...
ShopSocially to Help Retailers Measure Social Commerce Benefits
ShopSocially, a social commerce software provider, has announced the addition of an A/B Testing framework to its platform, so that Internet retailers can

social protest  to Help Retailers Measure Social Commerce Benefits ShopSocially , a social commerce software provider, has announced the addition of an A/B Testing framework to its platform, so that Internet retailers can measure the exact incremental business benefits accrued by adding onsite social commerce modules on their e-commerce Web sites. ShopSocially is a comprehensive social commerce platform that brings “social to commerce” and not the other way around. The vendor makes the entire shopping experience Read More...
RevTrax Announces New Offering Connecting Social Couponing With In-store Sales
RevTrax, a provider of an ominchannel promotions platform with the same name, announced the launch of RevTrax OpenShare, which will tie social coupon issuance

social protest  Announces New Offering Connecting Social Couponing With In-store Sales RevTrax, a provider of an ominchannel promotions platform with the same name, announced the launch of RevTrax OpenShare, which will tie social coupon issuance and sharing to the point of sale. OpenShare allows marketers to deliver social coupons via any digital channel and track the usage to the in-store sale. The solution builds on RevTrax’s existing digital promotions platform, removing many common roadblocks to digital and social Read More...
CRM and Social Networking: Engaging the Social Customer


social protest  and Social Networking: Engaging the Social Customer Read More...
IBM Brings Cloud and Mobile Enhancement to Its Social Business Offering
IBM announced a new cloud-based solution as part of its IBM SmartCloud for Social Businesses platform. The product includes new social networking features and a

social protest  Mobile Enhancement to Its Social Business Offering IBM announced a new cloud-based solution as part of its IBM SmartCloud for Social Businesses platform. The product includes new social networking features and a new collaboration and document-sharing tool—IBM SmartCloud Docs. The application accommodates the creation, storing, and co-editing of word processing, spreadsheet, and presentation documents, in real time. IBM SmartCloud Docs permits peers to simultaneously work on the same document, in the Read More...
Attensity Social Analytics Suite
Attensity’s suite of social analytics and engagement applications is built on Attensity's text analytics platform and offers organizations the key

social protest  Social Analytics Suite Attensity’s suite of social analytics and engagement applications is built on Attensity's text analytics platform and offers organizations the key capabilities they need to leverage customer conversations as a business asset. Read More...
How Social Media Is Revolutionizing the Apparel Industry
In just a few short years, social media has revolutionized the way people communicate and share information. For apparel companies, going social is no longer an

social protest  Social Media Is Revolutionizing the Apparel Industry In just a few short years, social media has revolutionized the way people communicate and share information. For apparel companies, going social is no longer an option; it is a strategic business element that provides them the opportunity to collect detailed information on users and their habits, elicit real feedback and suggestions, and refine their offering and messaging to better suit user demands. Read More...
Social CRM: Key Strategies and Must-have Features
Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer

social protest  Strategies and Must-have Features Social CRM has become one of the biggest growth areas in CRM for companies trying to develop a greater understanding of their customers. Social CRM is no longer a “nice to have.” It is an essential component of a CRM solution that helps organizations understand what customers really think, by interacting with them directly and getting involved in the conversation about their own organization. Know the key aspects of social CRM. Read More...
Social Networks: Virtual Organize It, Stupid!
No doubt you’ve heard of such tongue-in-cheek expressions as

social protest  those who belong to social networks should be, Virtual organize it, stupid! Find out how you can apply the principles and best practices of virtual organization management to any level of organizational structure, in combination with social networking tools. Read More...
Retailing in a Social Media World: Connect with Shoppers to Boost Market Share
Engaging in conversation with consumers through new social media channels is helping retailers strengthen customer relationships and enhance their brand. To

social protest  in a Social Media World: Connect with Shoppers to Boost Market Share Engaging in conversation with consumers through new social media channels is helping retailers strengthen customer relationships and enhance their brand. To manage this conversation effectively, you need solutions that help you capture and analyze a massive amount of social media data and prepare an appropriate, individualized response. This white paper explores the ideal social media solution. Read More...
Social Media Today LLC
Social Media Today is an online community for professionals in public relations, marketing, advertising, and other fields. The community@s content is

social protest  Media Today LLC Social Media Today is an online community for professionals in public relations, marketing, advertising, and other fields. The community’s content is contributed by members. Read More...
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