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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 technologically definition


Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology
Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal sales training and the related

technologically definition  sales automation process. Some technologically leading-edge sales training and sales process firms, such as Select Selling (based in Dublin [Ireland]), have gone one step further, developing a software-enabled methodology (a sales force automation suite) that integrates with existing CRM platforms. The Problem Most frequently, salespeople and sales trainers say that CRM and SFA tools are great for management—after all, they organize, summarize, and consolidate pipeline and account status

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Discrete Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, and human resources). Many systems include, with varying degrees of acceptance and skill, solutions that were formerly considered peripheral such as product data management (PDM), warehouse management, manufacturing execution system (MES), and reporting. During the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The foundation of any ERP implementation must be a proper exercise of aligning customers'' IT technology with their business strategies, and subsequent software selection. 

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Besieged By The CRM Throne Aspirants, King Siebel Delivers "The Magic No.7" Part 2: Market Impact


Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP giants – SAP, Oracle and PeopleSoft?

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Frontstep Ups The .NET Ante


While Frontstep has been tenaciously delivering a broad umbrella of products all under the ".NET roof", much work still remains for the company to counteract the onslaught by Tier 1 vendors and mid-market juggernauts and to return to its erstwhile glory.

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Confronting International Regulatory Compliance: Web-based GTM Solution


TradeBeam offers a hosted GTM solution. Its ongoing acquisitions will eventually create an end-to-end solution linking physical and financial supply chains enabling companies to manage and execute global trade activities from a single software platform.

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The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

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Mid-market Manufacturers and the New Landscape for Enterprise Resource Planning: Using Technology to Compete


The globalization of discrete manufacturing is forever changing the notion of what a "small manufacturer" is. Even companies that are considered relatively small in revenue, employment, or client base, must now operate like the largest corporations when structuring and conducting their businesses. Infor examines how today's mid-market manufacturers are transforming themselves—focusing on business processes and employing ERP systems for their own operations.

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A Clear-cut Approach to Collections Is Essential for Profitability


In 2002, US suppliers wrote off more than $18 billion (USD) in bad checks. And the bankruptcy picture has certainly not improved since then. Companies that act quickly to secure overdue accounts are the companies that have the best chance of remaining in the black. The SYSPRO Collections Module automates debt collection, and can help address this acute need.

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Procurement: A Strategic Lever for Bottom-line Improvement


Companies are successfully realizing benefits from their procurement initiatives, and viewing procurement as an integral part of their overall corporate strategy. They no longer perceive procurement as a cost center, but rather as a strategic lever for improving profits or funding new initiatives. Procurement opportunities are significant—translating directly, with no dilution, into measurable, hard dollar profit increases.

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Spyware versus Viruses


At first glance, spyware and computer viruses appear to have much in common. But in fact, spyware is a unique challenge. Unlike viruses, the motivation behind spyware is financial, which has driven rapid technical innovation and broad distribution. The first line of defense is education; understanding the unique threat spyware poses is the first step in a plan for protection.

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ScotiaMcLeod


Upgrading to CRM solution increases value of relationships for financial services firm. ScotiaMcLeod (www.scotiabank.com) is the investment arm of Scotiabank, one of Canada's largest financial organizations with over $280 billion in assets. ScotiaMcLeod's financial advisors specialize in helping individuals and small business customers plan financial solutions for trusts, estate planning, borrowing and banking services. ScotiaMcLeod has more than 800 financial advisors working in 84 branches across the country. According to Chris Carter, Associate Director and Branch Manager for ScotiaMcLeod's North Vancouver office, the financial services sector is a people-driven business where customer service is critical to success.

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What Does HD-PLM Mean for the Fashion Industry?


A few months ago, when Siemens PLM Software unveiled its High Definition Product Lifecycle Management (HD-PLM) technology, designers and product developers in aerospace, automotive, and other similar industries were probably excited about this new offering as they saw the opportunity to enhance their decision making. I was also excited, and saw HD-PLM as a sign that PLM vendors were starting to

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