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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 united healthcare providers


Case Study: IT Asset Security Tool Helps Healthcare Provider Track 97% of Laptops
Learn how IT asset tracking tools helped Allina Hospitals and Clinics monitor 2,700 computers on and off their network without having to invest in additional

united healthcare providers  abruptly returned to the United States. Most of our computer recoveries have gone incredibly smoothly, says Myrvold. This particular recovery was very satisfying for all concerned. Once it was back in the U.S., Absolute's Theft Recovery Team immediately led police to the address and it was recovered. By a stroke of luck, police also found other computers that had been stolen before we had implemented Computrace on that device. Next Steps Allina's future plans include taking advantage of new functions

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Mindjet and Spigit to Merge Their Innovation Wares


My recent blog post discussed the increasing need for enterprise innovation management (EIM) software covering all of the innovation lifecycle stages, from strategic innovation planning via ideation and product portfolio management (PPM) and optimization to execution. In a recent survey conducted by Bain @ Company, two-thirds of executives at companies generating over $100 million in revenue named

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Electronic Medical Records: An Introduction


Electronic medical records (EMR) serves a niche market. This software caters specifically to health care professionals working in clinics, private practices, and hospitals. EMR software came about to increase overall patient care and communication between health care staff and departments.

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Lawson Means Business with HCM (But Wait, There's More...)


Lawson Software (NASDAQ: LWSN), headquartered in St. Paul, Minnesota, the United States (US), and with offices around the world, provides software and service solutions to about 4,000 customers in manufacturing, distribution, maintenance and service sector industries across 40 countries. Its solutions include Enterprise Performance Management (EPM), Supply Chain Management (SCM), Enterprise

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It’s About Time “Legal” Got Involved


On May 16th, a press release surfaced describing a new ASP (Application Service Provider) serving the legal industry. Trouble is, the new company’s website lacks fundamental information… Like who they are.

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Hosted Hosting: Should Service Providers Go Hosted?


Hosted services can offer a sound solution for small and medium businesses requiring safe and reasonably priced platforms. Applying the same concept at a higher level could result in hosting and services providers leasing or renting virtual real estate for the services they provide in order to lower their initial investments or subsequent upgrade costs. Learn more about “hosted hosting,” the new breed of hosting services.

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Rethinking Payroll Outsourcing in a Healthcare Organization


Outsourcing payroll can seem like a great idea, but giving control of your payroll data to an outside organization can cause more headaches than it takes away. Read this white paper from StarGarden to uncover facts and myths about outsourcing payroll, and to learn the five warning signs that you need a new payroll system.

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How Analytics Can Drive Communications Service Providers to Gain a Competitive Edge


Analytics has moved from the specialty of a dedicated few to a necessity for groups of business professionals to do their job. This white paper considers the use of analytics and business intelligence (BI) for improving decision making in the telecommunications industry. It also examines the benefits of prebuilt analytic applications for achieving this objective across functions in a telecommunications organization.

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Privacy Challenges for Data Providers


Ensuring the quality, accuracy, and security of customer data has never been more important than it is today. The growing potential for privacy breaches and tighter compliance regulations have created unique challenges and responsibilities for many data providers. Here we discuss some of the key privacy issues surrounding data management, and how partnering with a provider of master data management (MDM) software can help.

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Strategy: What Digital Business Service Providers Mean When They Say It


Strategy in digital business has become an increasingly significant component of Digital Business Service Provider (DBSP) offerings. Pure plays have and are becoming more experienced, and are serious competitors to the more traditional strategists. DBSP strategists take over where the traditional consultancy process lets go. They serve largely in the operational strategic role by taking the business idea to the step of design and architect to achieve deliverable capabilities. But they also do more.

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Jumping on the Cloud - A Measured Approach


There’s a lot of hype about companies moving to the cloud, but are they actually doing it? Cloud adoption is not as rapid as some providers might lead you to think, but TEC data shows that interest in cloud computing is picking up. The 2012 TEC Market Survey Report for Discrete Manufacturing shows that cloud computing has moved beyond the early adopter phase and is now moving into the early

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