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What Do Modern Knowledge Workers Need?
In many service industries, such as financial, insurance, utilities, healthcare, government, and others, case management is the lifeblood of the business. These

us healthcare insurance  Need? In many service industries, such as financial, insurance, utilities, healthcare, government, and others, case management is the lifeblood of the business. These highly unstructured (dynamic or adaptive, if you will) processes where the next process step’s best action depends on the outcome of the previous step require apt human process stewards, a.k.a. “knowledge workers.” These knowledge workers, characterized as workers whose main capital is knowledge, are aided by a multitude of tools such Read More

CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » us healthcare insurance


Balancing Costs, Efficiency, and Patient Care: Analytics in an Era of Health Care Reform
Business analytics can help hospitals assess initiatives, evaluate risk, and produce the actionable managerial reports and dashboards that executives, financial

us healthcare insurance  of Health Care Reform Business analytics can help hospitals assess initiatives, evaluate risk, and produce the actionable managerial reports and dashboards that executives, financial budget managers, and departmental managers need to make better decisions. This white paper outlines the best practices needed to streamline the planning cycle, increase operational efficiency, and empower staff to make better decisions. Download now. Read More
PeopleSoft - Are Business Intelligence and e-Commerce Enough?
PeopleSoft is currently developing the PeopleSoft Business Network (PSBN), which should incorporate business transactions, knowledge and analytical tools within

us healthcare insurance  revenue primarily comes from US and Canadian markets (approx. 86%). Fig. 1 Vendor Strengths Regarded as one of the best and the most comprehensive HRMS applications available, particularly in terms of user friendliness, flexibility and speed of implementation, with a continued heavy investment in R&D (17% of total revenue, 19% of total workforce); Very strong and complete vertical industry solutions for financial, insurance, healthcare and higher education. Large and loyal HRMS and financial modules Read More
PeopleSoft Building Muscles To Overcome The Rough Patch Part 3: Target Markets, Alliances, & Competition
In PeopleSoft’s case, the fact remains that it is still the best-attuned offering (in terms of pricing, vertical extensions, customizability, professional

us healthcare insurance  Part Four will make User Recommendations. Target Markets Looking at PeopleSoft's target markets, the company now globally targets all the way from multi-billion global corporations down to small-to-medium enterprises (SMEs) with only' over $50 million in revenues. As for the target sectors, these are very broad higher educational institutions, insurance, healthcare, financial services, government, high-tech/electronics, telecommunications and utilities, manufacturing associated with retail/consumer Read More
The Wizardry of Business Process Management - Part 3
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts and parcels, and the software category’s

us healthcare insurance  benefits of such intent-driven user experience are that it eliminates the CSR’s guesswork, since the system analyzes information on the customer history, coverage, value, prior interactions, etc., as well as the insurance provider’s business goals to determine the best course of action. Furthermore, CSRs benefit from improved effectiveness and efficiency, since the SmartBPM suite guides the agent through the interaction process and delivers the appropriate scripts, process steps, and customer Read More
Rethinking Payroll Outsourcing in a Healthcare Organization
Outsourcing payroll can seem like a great idea, but giving control of your payroll data to an outside organization can cause more headaches than it takes away

us healthcare insurance  an outside organization can cause more headaches than it takes away. Read this white paper from StarGarden to uncover facts and myths about outsourcing payroll, and to learn the five warning signs that you need a new payroll system. Read More
InsFocus Releases Version 2.0 of BI Solution for Insurance
The Israeli software provider InsFocus Systems, producer of Insfocus Plus, a business intelligence (BI) solution targeted at the insurance industry, has

us healthcare insurance  Releases Version 2.0 of BI Solution for Insurance The Israeli software provider InsFocus Systems, producer of Insfocus Plus, a business intelligence (BI) solution targeted at the insurance industry, has recently released version 2.0 of its BI application, which includes several enhancements, with special emphasis on the Web. Among the features of this version is the new InsFocus BI Web user interface. The Web viewer and user interface will allow users to view all reports generated from InsFocus Read More
Delivering Superior Customer Value in Insurance
Effective management of customer data is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a

us healthcare insurance  Superior Customer Value in Insurance Effective management of customer data is a critical success factor for insurers. To provide products and service that stand out from the crowd, insurers need a 360-degree view of each customer that covers his or her entire experience with the company. Read this white paper on how information technology that supports tightly integrated, end-to-end business processes can increase insurer responsiveness and customer loyalty. Read More
Oracle Enterprise Healthcare Analytics
Oracle Enterprise Healthcare Analytics enables users to gain better clinical and business insight through an integrated picture of clinical, financial

us healthcare insurance  Enterprise Healthcare Analytics enables users to gain better clinical and business insight through an integrated picture of clinical, financial, administrative, and research information from across the enterprise to drive decision-making. It can help eliminate silos of data to create a holistic, enterprise view that enables a new generation of analytic insights that cross departments to optimize clinical and operational performance. Read More
Case Study: Euclid Insurance
Euclid Insurance needed to allow clients and carriers to securely transfer sensitive data without straining the company’s IT resources or forcing use of

us healthcare insurance  IT resources or forcing use of cumbersome encryption keys. Euclid standardized its data security with an online data storage solution. Find out about the benefits, including secure online file sharing and collaboration; auditable document access for regulatory compliance; and lower cost of operations. Read More
Innovative Healthcare Company Drives Business Performance with SumTotal
When Fallon Community Health Plan (FCHP) had concerns about the effectiveness of performance evaluation process, it sought to increase workforce productivity by

us healthcare insurance  Healthcare Company Drives Business Performance with SumTotal When Fallon Community Health Plan (FCHP) had concerns about the effectiveness of performance evaluation process, it sought to increase workforce productivity by aligning corporate and individual goals that would result in improved business performance. FCHP selected SumTotal’s integrated talent management platform and gained substantial improvement in performance evaluations from the previous year, among other benefits. Read More
21st Century HealthCare, Inc.


us healthcare insurance   Read More
Kronos Improves its Healthcare Acuity via the OptiLink Buy
My recent in-depth report from the KronosWorks 2011 conference entitled KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management asserted that

us healthcare insurance  added one of the industry’s leading acuity-based staffing solutions to its health care workforce management (WFM) suite. Kronos now offers possibly the most advanced clinically-focused WFM suite designed to help healthcare organizations deliver high-quality patient care. More than 3,000 hospitals and 4,000 long-term care organizations use Kronos Workforce Central solutions every day. Other notable competitors in the space are API Healthcare, McKesson , and Lawson Software (part of Infor ). What Is Read More

In the month of September Internet giant CMGI made three separate acquisitions of companies involved in advertising and profiling, giving it coverage in almost

us healthcare insurance  Ads are us , boasts CMGI Event Summary On September 30, 1999 CMGI announced its purchase of Flycast Communications (Nasdaq: FCST) for $559 million. The agreement followed on the heels of CMGI's purchase of AdForce (Nasdaq: ADFC) for $500M on September 20 and the purchase of AdKnowledge for $193 million by CMGI's majority owned subsidiary Engage (Nasdaq: ENGA). Prior to this outlay of $1.252 billion over 10 days, Engage had paid $30 million for I/PRO in April and $35 million for Accipiter in March of 1998. Read More

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