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Software Functionality Revealed in Detail
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 websites protesting sopa


MATRAnet Converts Confusion to Cash
MATRAnet has added collaborative browsing to its customer relationship management product.

websites protesting sopa  For effective customer service, websites need to be able to help that potential buyer when interest is highest (and the possibilities of turning frustration into gratitude are most immediate). MATRAnet had previously introduced live chat between the customer and the customer service agent in version 2.0 of its M>WebTouch product. With version 3.0, it also adds collaborative browsing, which gives the customer service agent the ability to directly control the user's screen. The agent can instruct the user

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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